# Can't Change Email Info

**URL:** <https://forums.plex.tv/t/cant-change-email-info/417267>\
**Category:** General Discussions\
**Created:** [May 29, 2019, 6:38am UTC](https://forums.plex.tv/t/cant-change-email-info/417267 "2019-05-29T06:38:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![verspervsea](https://avatars.discourse-cdn.com/v4/letter/v/9de0a6/32.png) [@verspervsea](https://forums.plex.tv/u/verspervsea)\
**Post date:** [May 29, 2019, 6:38am UTC](https://forums.plex.tv/t/cant-change-email-info/417267/1 "2019-05-29T06:38:10Z")

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Hi, I need to change my email address but I keep getting a “email already taken” error message. I realize I’m receiving this error because the email address i want to change to was used previously to set up an account that I made in error (long story)… When I first got the error message, I logged in to the account set up by mistake and had it closed out. In fact, I tried logging in and can’t as it was closed out months ago. But plex still won’t allow me to switch to that email address and it’s the last task i need to accomplish so i can close out the email account i want to change from. Hope that makes at least some sense. Thanks for any info.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [May 29, 2019, 6:54am UTC](https://forums.plex.tv/t/cant-change-email-info/417267/2 "2019-05-29T06:54:21Z")

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You need to wait a month before you can re-use email addresses from deleted accounts.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 27, 2019, 6:54am UTC](https://forums.plex.tv/t/cant-change-email-info/417267/3 "2019-08-27T06:54:30Z")

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