Having the same issue. Have tried to do the steps here: https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/ but without any sucess I can see that the server does not have any of the defaults value on com.plexapp.plexmediaserver regarding PlexOnline…

My bad, I seem to reply to this on a windows thread. I’m actually using a Mac to run plex server.

You’re at the Load the Local Version of Plex Web App section of that page for your Mac. You should tell us the versions of macOS you’re running and the Mac hardware. You said you used both regular and incognito mode. You’re obviously trying. What I do is In Safari Menu History → Clear history …

no luck. I can login in incognito and claim the server. However the settings are still unavailable and the server is functionally non existent. in fact, if i repeat the process on a new incognito tab, i still get to go though the same steps, regardless of how many times I’ve claimed it already.

despite doing this procedure a couple of times, the plex.server.plist still doesn’t have my id&config: defaults read com.plexapp.plexmediaserver PlexOnlineHome defaults read com.plexapp.plexmediaserver PlexOnlineMail defaults read com.plexapp.plexmediaserver PlexOnlineToken defaults read com.plexa…

[image] Philos07: no luck. I can login in incognito and claim the server. However the settings are still unavailable and the server is functionally non existent. in fact, if i repeat the process on a new incognito tab, i still get to go though the same steps, regardless of how many times I’ve c…

Hi Nibbles I think it’s a plex bug actually See topic: External Access not visible & Server settings are unavailable - #2 by pbirke There’s another couple of topics along the same line as well. I have a plex pass so may have been ‘blessed’ with early access to bugs and unresponsive server. Someti…

What Mac is the server and what operating system version? There are several of us who can’t get PMS to install on 10.14.6 including the fellow you linked above. You would make at least the fourth. Frustrating I know. Where to get old versions. I can tell you the exact filenames and hashes, then y…

Mac OS Mojave 10.14.6. so maybe it is a mojave incompatibility thing? @dane22 you mind want to check this thread and the other one linked. I’ve also went back to a time machine and got a 3’ish month old plex server app from there. Suprise surprise, instantly managed to get access to the Plex serv…

The PMS download link for the latest version says for “OS X 10.9 Mavericks or newer” But then the linked support article ( https://support.plex.tv/hc/en-us/articles/200375666 ) specifies “Plex Media Server supports macOS 10.11 El Capitan or newer.” Regardless of this discrepancy, MacOS 10.13.x or 10…

Another victim here on MacOS Mojave (10.14) I had a few circumstances which complicated matters, but I have attempted to reclaim my server only to be faced with Server Settings Unavailable. I have used both terminal and P-List Editor to alter the preferences file. I have checked the file permission…

Can't claim server

Plex Media Server

nibbles November 11, 2022, 11:27pm 13

@Mac-mini-TV I wrote up How To Sign Out PMS on a MAC, Downgrade, and Reclaim in another thread. Let me know how you get on. Due to increased security and a couple of unresolved issues facing older Macs, that guide works. Let us know how it goes.

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Can't claim server

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