# Cant connect to my server

**URL:** <https://forums.plex.tv/t/cant-connect-to-my-server/153274>\
**Category:** General Discussions\
**Created:** [July 31, 2016, 5:37am UTC](https://forums.plex.tv/t/cant-connect-to-my-server/153274 "2016-07-31T05:37:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![SherryBerry](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sherryberry/32/286391_2.png) [@SherryBerry](https://forums.plex.tv/u/SherryBerry)\
**Post date:** [July 31, 2016, 5:37am UTC](https://forums.plex.tv/t/cant-connect-to-my-server/153274/1 "2016-07-31T05:37:05Z")

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When I go to my Roku —\> Plex app and log on it only shows the cloud server. So I change it to my main server (on computer) and I get this message “Connection tests are in progress. Please try again”. This has been going on for about 6 hours now. Is there anything I can do to fix this. Note I did add the add-on Plexkodiconnect and it seemed to be running a little high and today I received a message from google that I had to add captcha to access any web pages.

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**Author:** ![MediaHorder](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mediahorder/32/160753_2.png) [@MediaHorder](https://forums.plex.tv/u/MediaHorder)\
**Post date:** [July 31, 2016, 10:49am UTC](https://forums.plex.tv/t/cant-connect-to-my-server/153274/2 "2016-07-31T10:49:09Z")

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Please tell me you’ve at least attempted to restart the server.

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**Author:** ![SherryBerry](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sherryberry/32/286391_2.png) [@SherryBerry](https://forums.plex.tv/u/SherryBerry)\
**Post date:** [July 31, 2016, 10:12pm UTC](https://forums.plex.tv/t/cant-connect-to-my-server/153274/3 "2016-07-31T22:12:39Z")

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> @danjames92 said:  
> Please tell me you’ve at least attempted to restart the server.

Of course I did silly. ;)) I also did the [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064) and went back on the few changes I made to my computer.  
My server is working now but I did have to uninstall my anti-virus and new browser to try and figure out the problem. When I installed the anti-virus I also added allow Plex. I’m going to try and test it with my anti-virus again later. Your suggestion was much appreciated. I have come a long way since last year.

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**Author:** ![MediaHorder](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mediahorder/32/160753_2.png) [@MediaHorder](https://forums.plex.tv/u/MediaHorder)\
**Post date:** [August 1, 2016, 7:12am UTC](https://forums.plex.tv/t/cant-connect-to-my-server/153274/4 "2016-08-01T07:12:30Z")

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> @BGTV said:
> 
> > @danjames92 said:  
> > Please tell me you’ve at least attempted to restart the server.
> 
> Of course I did silly. ;)) I also did the [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064) and went back on the few changes I made to my computer.  
> My server is working now but I did have to uninstall my anti-virus and new browser to try and figure out the problem. When I installed the anti-virus I also added allow Plex. I’m going to try and test it with my anti-virus again later. Your suggestion was much appreciated. I have come a long way since last year.

Well I’m glad it’s sorted for you! I have to ask because so many people just shout ‘why is plex not working’ with basically zero information attached.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 9:42pm UTC](https://forums.plex.tv/t/cant-connect-to-my-server/153274/5 "2020-01-07T21:42:04Z")

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