# Can't connect to PMS - MyPlex: Error 403 requesting XML **URL:** \ **Category:** Remote Access\ **Tags:** server-linux, server-docker\ **Created:** [March 14, 2021, 7:19am UTC](https://forums.plex.tv/t/cant-connect-to-pms-myplex-error-403-requesting-xml/700205 "2021-03-14T07:19:48Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\ **Post date:** [March 14, 2021, 7:03pm UTC](https://forums.plex.tv/t/cant-connect-to-pms-myplex-error-403-requesting-xml/700205/2 "2021-03-14T19:03:03Z")
Can you share some additional information about your server’s configuration: - Is it hosted locally or remotely? - Are you using a custom server access URL? - Are you using a custom server certificate? - Have you completed the claim process for the server? In particular, if the server is installed remotely, you should perform the first-time configuration using an SSH tunnel to proxy a local connection to your browser. More information can be found in the “On a Different Network” section of the installation support document: > **[Installation | Plex Support](https://support.plex.tv/articles/200288586-installation/#toc-2)** > > Preparation Before You Begin Before you begin installing Plex Media Server, it’s strongly recommended that you check that your media... So, something like: `ssh user@nnn.nnn.nnn.nnn -L 8888:127.0.0.1:32400` Provide your password and, once connected, browse to [http://127.0.0.1:8888/web](http://127.0.0.1:8888/web) in your _local_ browser to perform initial configuration of the server. Finally, please don’t [double post](https://forums.plex.tv/t/cant-connect-to-pms-server-not-reachable/700348) the same issue; if you want your original post to bubble back up to the top of the forum topics, make edits to it to provide additional, relevant details which could help folks in helping you. --- _[View the full topic](https://forums.plex.tv/t/cant-connect-to-pms-myplex-error-403-requesting-xml/700205)._