# Can't create an own Mediathek

**URL:** <https://forums.plex.tv/t/cant-create-an-own-mediathek/780736>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [March 15, 2022, 6:03pm UTC](https://forums.plex.tv/t/cant-create-an-own-mediathek/780736 "2022-03-15T18:03:00Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![schweigh](https://avatars.discourse-cdn.com/v4/letter/s/9f8e36/32.png) [@schweigh](https://forums.plex.tv/u/schweigh)\
**Post date:** [March 15, 2022, 6:03pm UTC](https://forums.plex.tv/t/cant-create-an-own-mediathek/780736/1 "2022-03-15T18:03:00Z")

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Server Version#: 4.69.1

Hi there!  
Since months i cannot create any own mediathek. It seems that Plex is thinking i dont have installed the Plex Media Server. It says “Get Plex Media Server Now”. I’ve uninstalled and reinstalled a hundred times. I dont know how to fix this.  
Please help!

 ![plex](https://global.discourse-cdn.com/plex/original/4X/9/7/6/9763a7d4403ad6306db8449457a44aa9eb98f169.jpeg)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 15, 2022, 6:26pm UTC](https://forums.plex.tv/t/cant-create-an-own-mediathek/780736/2 "2022-03-15T18:26:06Z")

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> **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)**
>
> In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and...

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**Author:** ![schweigh](https://avatars.discourse-cdn.com/v4/letter/s/9f8e36/32.png) [@schweigh](https://forums.plex.tv/u/schweigh)\
**Post date:** [March 16, 2022, 6:06am UTC](https://forums.plex.tv/t/cant-create-an-own-mediathek/780736/3 "2022-03-16T06:06:21Z")

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Thank you. I’m now one Step further. But I’m not able to link my Server to my Account. Don’t know why.

 ![plex](https://global.discourse-cdn.com/plex/original/4X/1/7/0/1701409b351b8ff293779a09bb931df5f6a92586.jpeg)

I also have to mention that those regkeys, from your link are not existent.

 ![PlexRegedit](https://global.discourse-cdn.com/plex/original/4X/8/1/8/818fa68aa984ca84f09b36ecdbe570261f5150be.jpeg)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 16, 2022, 9:15am UTC](https://forums.plex.tv/t/cant-create-an-own-mediathek/780736/4 "2022-03-16T09:15:00Z")

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Are you using VPN software?  
Are there any web browser add-ons active?  
Are you using"internet filters", like e.g. Pi-Hole etc?  
Please check your `hosts` file. It must be clean of all Plex-related addresses.

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**Author:** ![schweigh](https://avatars.discourse-cdn.com/v4/letter/s/9f8e36/32.png) [@schweigh](https://forums.plex.tv/u/schweigh)\
**Post date:** [March 16, 2022, 11:11am UTC](https://forums.plex.tv/t/cant-create-an-own-mediathek/780736/5 "2022-03-16T11:11:59Z")

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I got myself to make a clean windows install now.  
I hope this will solve my problems. I will come back today or tomorow.

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**Author:** ![schweigh](https://avatars.discourse-cdn.com/v4/letter/s/9f8e36/32.png) [@schweigh](https://forums.plex.tv/u/schweigh)\
**Post date:** [March 21, 2022, 4:38pm UTC](https://forums.plex.tv/t/cant-create-an-own-mediathek/780736/6 "2022-03-21T16:38:37Z")

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A clean install solved the problem.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 19, 2022, 4:38pm UTC](https://forums.plex.tv/t/cant-create-an-own-mediathek/780736/7 "2022-06-19T16:38:56Z")

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