# Can't create new library

**URL:** <https://forums.plex.tv/t/cant-create-new-library/858650>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [November 4, 2023, 8:59pm UTC](https://forums.plex.tv/t/cant-create-new-library/858650 "2023-11-04T20:59:29Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Zelna3](https://avatars.discourse-cdn.com/v4/letter/z/f0a364/32.png) [@Zelna3](https://forums.plex.tv/u/Zelna3)\
**Post date:** [November 4, 2023, 8:59pm UTC](https://forums.plex.tv/t/cant-create-new-library/858650/1 "2023-11-04T20:59:29Z")

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Server Version#: 4.117.3 or is it 1.32.7.7621 ? I find two numbers depending on where I look.  
Player Version#: 1.72.2.3901-b7911c36  
Windows Server 2016 Datacenter Edition

Currently I am unable to add a new library to my plex server. The language dropdown is unpopulated and doesn’t allow for the selection of a language, and as a result, the next button is greyed out, preventing me from moving to the next step in the process. I was able to add libraries when I initially configured the server.

So far I have tried:  
3 different browser clients  
the desktop client  
a different computer  
turning off VPN on the server  
turning off VPN on the client  
restarting the server  
restarting plex  
re-scanning the existing libraries  
optimizing DB  
cleaning bundles  
re-running the plex installer

The only thing I can think of that is left to try is to completely uninstall plex and reinstall plex, which would be very disappointing, as I only configured this plex server earlier this year.

What would you recommend?

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**Author:** ![Zelna3](https://avatars.discourse-cdn.com/v4/letter/z/f0a364/32.png) [@Zelna3](https://forums.plex.tv/u/Zelna3)\
**Post date:** [November 4, 2023, 9:03pm UTC](https://forums.plex.tv/t/cant-create-new-library/858650/2 "2023-11-04T21:03:40Z")

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![cantaddlibrary](https://global.discourse-cdn.com/plex/original/4X/d/7/6/d76bc21478bc77b51acf65cf232adc4298c2f7d6.png)  
This is what it looks like when I try to add a library. Clicking on that dropdown does nothing, as the languages are not populated. Languages work fine in any other menu that references languages.

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**Author:** ![smorrell2016\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/e9bcb4/32.png) [@smorrell2016\_gmail\_com](https://forums.plex.tv/u/smorrell2016_gmail_com)\
**Post date:** [December 4, 2023, 2:59pm UTC](https://forums.plex.tv/t/cant-create-new-library/858650/3 "2023-12-04T14:59:33Z")

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Did you get any help on this issue, as I am experiencing the same thing.

 ![plexIssue](https://global.discourse-cdn.com/plex/original/4X/a/d/f/adfe0970ade701980d0c01764b487ad5345e4ea8.jpeg)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 5, 2023, 8:31am UTC](https://forums.plex.tv/t/cant-create-new-library/858650/4 "2023-12-05T08:31:48Z")

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Stop and restart Plex server. Then try again, using the [hosted web app](https://app.plex.tv/) in a regular web browser without any add-ons.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 4, 2024, 8:32am UTC](https://forums.plex.tv/t/cant-create-new-library/858650/5 "2024-03-04T08:32:50Z")

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