# Can't find library contents

**URL:** <https://forums.plex.tv/t/cant-find-library-contents/537551>\
**Category:** General Discussions\
**Created:** [February 5, 2020, 12:17am UTC](https://forums.plex.tv/t/cant-find-library-contents/537551 "2020-02-05T00:17:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![glennrodgers55\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/g/76d3ee/32.png) [@glennrodgers55\_gmail\_com](https://forums.plex.tv/u/glennrodgers55_gmail_com)\
**Post date:** [February 5, 2020, 12:17am UTC](https://forums.plex.tv/t/cant-find-library-contents/537551/1 "2020-02-05T00:17:37Z")

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I have just renewed my account and it made me download and set up my account and download the player again.

now that I have my account again I now can’t find my library with my downloads and it keeps asking me to download the media player again.

Everything I try it keeps asking me to download the media player and I still cannot progress further.

I have been a happy member using Plex for the last 2 years but now I can’t seem to get it to work as before.

Please help so I can get back to using it again.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [February 5, 2020, 7:54am UTC](https://forums.plex.tv/t/cant-find-library-contents/537551/2 "2020-02-05T07:54:44Z")

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> [@glennrodgers55\_gmail\_com](#):
>
> I have just renewed my account and it made me download and set up my account and download the player again.

Does that mean that you are using now a different plex.tv account than you were using before?  
If that is so, then your server is still on the old account and you need to change that:  
[https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 5, 2020, 7:55am UTC](https://forums.plex.tv/t/cant-find-library-contents/537551/3 "2020-05-05T07:55:00Z")

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