# Can't find server **URL:** \ **Category:** General Discussions\ **Created:** [January 17, 2017, 4:07pm UTC](https://forums.plex.tv/t/cant-find-server/176232 "2017-01-17T16:07:25Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![bjkaufman](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@bjkaufman](https://forums.plex.tv/u/bjkaufman)\ **Post date:** [January 17, 2017, 4:07pm UTC](https://forums.plex.tv/t/cant-find-server/176232/1 "2017-01-17T16:07:25Z")
I downloaded and installed Plex Media Server, created some libraries and viewed them on my TV. This morning, and this isn’t the only time, I went back into Plex Media Server it says it “can’t find server”. This happens every so often. What am I doing wrong? Seems like I have to reinstall everything and create a new ID to my TV to get it all working again. Very frustrating. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [January 18, 2017, 8:37pm UTC](https://forums.plex.tv/t/cant-find-server/176232/2 "2017-01-18T20:37:15Z")
Sounds like, PMS may have crashed. Have you tried restarting PMS instead of a re-install. ---
**Author:** ![bjkaufman](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@bjkaufman](https://forums.plex.tv/u/bjkaufman)\ **Post date:** [January 18, 2017, 11:00pm UTC](https://forums.plex.tv/t/cant-find-server/176232/3 "2017-01-18T23:00:08Z")
Haven’t tried restarting PMS; other than Signing out and signing back in. But that doesn’t help either. Is there a different way of restarting. Does the TV app have to be on while working on the PMS? ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [January 19, 2017, 4:29am UTC](https://forums.plex.tv/t/cant-find-server/176232/4 "2017-01-19T04:29:43Z")
What OS are you running PMS on? ---
**Author:** ![bjkaufman](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@bjkaufman](https://forums.plex.tv/u/bjkaufman)\ **Post date:** [January 19, 2017, 1:52pm UTC](https://forums.plex.tv/t/cant-find-server/176232/5 "2017-01-19T13:52:00Z")
Windows 10 and Internet Explorer 11 ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [January 19, 2017, 9:37pm UTC](https://forums.plex.tv/t/cant-find-server/176232/6 "2017-01-19T21:37:11Z")
On windows, find the Plex icon in the system tray. Right click and hit exit. Then find it in the start menu to restart it. ---
**Author:** ![bjkaufman](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@bjkaufman](https://forums.plex.tv/u/bjkaufman)\ **Post date:** [January 20, 2017, 1:18am UTC](https://forums.plex.tv/t/cant-find-server/176232/7 "2017-01-20T01:18:23Z")
I did all that and nothing happens when I click on the icon. So I uninstalled and reinstalled it and still nothing happens when I click on the icon. I also clicked on “run as administrator” and nothing happens. Now, the only way, the only way I can get it to open and run and show my library’s is to open it through my browser; [https://app.plex.tv/web/app](https://app.plex.tv/web/app). I copied the web link to my desk top, and that is now what I use to open the Plex Media Server. Clicking on the icon from the download does nothing except to frustrate me. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [January 20, 2017, 4:50am UTC](https://forums.plex.tv/t/cant-find-server/176232/8 "2017-01-20T04:50:59Z")
That’s the correct behavior. PMS is a server program that runs in the background. There is no screen that loads when you run the program. `https://app.plex.tv/web/app` is called the hosted PlexWeb. That is what you use to manage and configure PMS. There is a copy of this on your local PMS machine too. Right click on the PMS icon in the system tray, and the top option is “Open Plex”. That will load the local PlexWeb, also in a browser window. Save this address too so you can get to it easier. ---
**Author:** ![bjkaufman](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@bjkaufman](https://forums.plex.tv/u/bjkaufman)\ **Post date:** [January 20, 2017, 2:13pm UTC](https://forums.plex.tv/t/cant-find-server/176232/9 "2017-01-20T14:13:39Z")
Why doesn’t PLEX explain how all this is suppose to work. But still nothing happens when I right click on the PMS icon tp “Open Plex”. See image. There is no Open Plex command. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [January 20, 2017, 6:50pm UTC](https://forums.plex.tv/t/cant-find-server/176232/10 "2017-01-20T18:50:43Z")
No, that is the start menu. You use a regular click there to start PMS. Once PMS is running, there will be a Plex icon in the system tray, that’s the area on the bottom right over by the clock. You right click on this. See this support article for more information on using Plex Web. [https://support.plex.tv/hc/en-us/articles/200288666-Opening-Plex-Web-App](https://support.plex.tv/hc/en-us/articles/200288666-Opening-Plex-Web-App) ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [January 20, 2017, 7:38pm UTC](https://forums.plex.tv/t/cant-find-server/176232/11 "2017-01-20T19:38:44Z")
> @bjkaufman said: > Why doesn’t PLEX explain how all this is suppose to work. I reviewed our support article and we do mention this slightly in our PMS installation article, [https://support.plex.tv/hc/en-us/articles/200288586-Installation](https://support.plex.tv/hc/en-us/articles/200288586-Installation), but it was not very clear. We’ve now added the following. ## Tip!: It’s important to understand that Plex Media Server does not have its own graphical user interface. When you run the server on your computer, NAS, or other device, you won’t see a window open with a “server UI” or similar. Instead, you use Plex Web App to manage your server. ---
**Author:** ![jonkv](https://avatars.discourse-cdn.com/v4/letter/j/a87d85/32.png) [@jonkv](https://forums.plex.tv/u/jonkv)\ **Post date:** [January 20, 2017, 8:03pm UTC](https://forums.plex.tv/t/cant-find-server/176232/12 "2017-01-20T20:03:42Z")
Looking at that page I see at least two references to choosing “Open Plex…” on Windows and OS X, but I can’t see this in the three example images. There is a “Media Manager…” choice in each image which might be the same thing. (I’m on Linux, so I can’t check which one is correct.) ---
**Author:** ![bjkaufman](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@bjkaufman](https://forums.plex.tv/u/bjkaufman)\ **Post date:** [January 20, 2017, 8:51pm UTC](https://forums.plex.tv/t/cant-find-server/176232/13 "2017-01-20T20:51:16Z")
OK, I think your last two answers have helped. Just seems like there is a lot of steps to take to get this to work, when one click should do it. Thanks ---
**Author:** ![iFredOS](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ifredos/32/3712_2.png) [@iFredOS](https://forums.plex.tv/u/iFredOS)\ **Post date:** [January 20, 2017, 10:39pm UTC](https://forums.plex.tv/t/cant-find-server/176232/14 "2017-01-20T22:39:09Z")
Same thing here. Able to access via iOS or Mac app by the Web, not accessible anymore. HELP! ---
**Author:** ![bjkaufman](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@bjkaufman](https://forums.plex.tv/u/bjkaufman)\ **Post date:** [January 21, 2017, 12:35am UTC](https://forums.plex.tv/t/cant-find-server/176232/15 "2017-01-21T00:35:01Z")
All I can say is, read all the info from **MovieFan.Plex** above. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [January 21, 2017, 9:44am UTC](https://forums.plex.tv/t/cant-find-server/176232/16 "2017-01-21T09:44:11Z")
> @jonkv said: > Looking at that page I see at least two references to choosing “Open Plex…” on Windows and OS X, but I can’t see this in the three example images. There is a “Media Manager…” choice in each image which might be the same thing. (I’m on Linux, so I can’t check which one is correct.) Ah, sorry about that. The images are old and haven’t been updated. Media Manager was another name used for PlexWeb but we thought it was confusing and changed it to say “open Plex”. ---
**Author:** ![charidea](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/charidea/32/203353_2.png) [@charidea](https://forums.plex.tv/u/charidea)\ **Post date:** [February 5, 2017, 6:43pm UTC](https://forums.plex.tv/t/cant-find-server/176232/17 "2017-02-05T18:43:25Z")
well i’m on a mac/roku and have the same thing going (posted a question in roku, no answer yet)… i tried everything i have heard on here… ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [February 5, 2017, 9:33pm UTC](https://forums.plex.tv/t/cant-find-server/176232/18 "2017-02-05T21:33:11Z")
> @charidea said: > well i’m on a mac/roku and have the same thing going (posted a question in roku, no answer yet)… i tried everything i have heard on here… It could be a secured connection issue. What is the security setting in PMS? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 10:36pm UTC](https://forums.plex.tv/t/cant-find-server/176232/19 "2020-01-07T22:36:18Z")