# Can't find server

**URL:** <https://forums.plex.tv/t/cant-find-server/859377>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [November 12, 2023, 10:18am UTC](https://forums.plex.tv/t/cant-find-server/859377 "2023-11-12T10:18:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jarredhenriod](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jarredhenriod/32/306152_2.png) [@jarredhenriod](https://forums.plex.tv/u/jarredhenriod)\
**Post date:** [November 12, 2023, 10:18am UTC](https://forums.plex.tv/t/cant-find-server/859377/1 "2023-11-12T10:18:27Z")

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Server Version#:  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Hi I’m on windows and I’ve tried both the beta and the regular server it suddenly couldn’t find it today and it keeps pulling up the get Plex media server page but it’s already installed please help I’m not super with computers so give me step by steps thanks!

 ![16997842622834594609723457912874](https://global.discourse-cdn.com/plex/original/4X/5/7/8/578f5c67e6a2185d8c64554d8bb3c0bc61461593.jpeg)  
 ![16997842790473260040322804257678](https://global.discourse-cdn.com/plex/original/4X/c/7/5/c756ad2761adabd0c394019d1dd653cc62f22fa3.jpeg)

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [November 12, 2023, 11:21am UTC](https://forums.plex.tv/t/cant-find-server/859377/2 "2023-11-12T11:21:30Z")

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See [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)

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<div class="post-metadata">

**Author:** ![jarredhenriod](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jarredhenriod/32/306152_2.png) [@jarredhenriod](https://forums.plex.tv/u/jarredhenriod)\
**Post date:** [November 12, 2023, 6:22pm UTC](https://forums.plex.tv/t/cant-find-server/859377/3 "2023-11-12T18:22:11Z")

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Got it solved had to delete the server from deep in windows settings and then redownload thanks!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 10, 2024, 6:22pm UTC](https://forums.plex.tv/t/cant-find-server/859377/4 "2024-02-10T18:22:52Z")

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