# Can't get Rasplex to see server content

**URL:** <https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840>\
**Category:** Apps & Creations\
**Created:** [July 12, 2017, 8:04pm UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840 "2017-07-12T20:04:54Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![ScaredyCatUK](https://avatars.discourse-cdn.com/v4/letter/s/8edcca/32.png) [@ScaredyCatUK](https://forums.plex.tv/u/ScaredyCatUK)\
**Post date:** [July 12, 2017, 8:04pm UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840/1 "2017-07-12T20:04:54Z")

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Rasplex Version 1.7.1.137-b604995c

Server Version 1.7.5.4035

Rasplex shows up in Devices but wont display anything from the server. No libraries show up at all just repeated lines of:

Watch Later  
Search

Server in rasplex is configured manually. I can ssh to rasplex, I can telnet from it to port 32400 on the server which returns:

GET /

HTTP/1.1 200 OK  
Content-Type: text/xml;charset=utf-8  
Content-Length: 2510  
Connection: close  
X-Plex-Protocol: 1.0  
Cache-Control: no-cache  
Date: Wed, 12 Jul 2017 20:01:18 GMT

\<?xml version="1.0" encoding="UTF-8"?\>

\<MediaContainer size=“24” allowCameraUpload=“0” allowChannelAccess=“1” allowMediaDeletion=“1” allowSharing=“1” allowSync=“0” backgroundProcessing=“1” certificate=“1” companionProxy=“1” countryCode…

etc

Any ideas as to what’s causing the problem?

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**Author:** ![videotecaCNSU](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/videotecacnsu/32/17514_2.png) [@videotecaCNSU](https://forums.plex.tv/u/videotecaCNSU)\
**Post date:** [July 13, 2017, 1:17pm UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840/2 "2017-07-13T13:17:06Z")

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or your rasplex cant find the server and its a network issue, or you arent sharing any content with that user

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<div class="post-metadata">

**Author:** ![ScaredyCatUK](https://avatars.discourse-cdn.com/v4/letter/s/8edcca/32.png) [@ScaredyCatUK](https://forums.plex.tv/u/ScaredyCatUK)\
**Post date:** [July 15, 2017, 6:52pm UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840/3 "2017-07-15T18:52:46Z")

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Rasplex must be able to see the server if I can telnet to the port and return info. User is the same user as on the server. I’ve tried with both a pin and manual login on the rasplex end.

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**Author:** ![videotecaCNSU](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/videotecacnsu/32/17514_2.png) [@videotecaCNSU](https://forums.plex.tv/u/videotecaCNSU)\
**Post date:** [July 25, 2017, 3:19pm UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840/4 "2017-07-25T15:19:04Z")

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Sorry no idea

Doesn’t seem to be a network issue, doesnt seem to be a ntd / secure login issue  
have you tried other clients to see if the issue is on the server?

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**Author:** ![eckarth](https://avatars.discourse-cdn.com/v4/letter/e/dfb087/32.png) [@eckarth](https://forums.plex.tv/u/eckarth)\
**Post date:** [July 25, 2017, 4:12pm UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840/5 "2017-07-25T16:12:49Z")

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Check the clock.

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<div class="post-metadata">

**Author:** ![ScaredyCatUK](https://avatars.discourse-cdn.com/v4/letter/s/8edcca/32.png) [@ScaredyCatUK](https://forums.plex.tv/u/ScaredyCatUK)\
**Post date:** [August 1, 2017, 6:32pm UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840/6 "2017-08-01T18:32:52Z")

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Clock is fine.

Android client works ok.

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**Author:** ![r00a006](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@r00a006](https://forums.plex.tv/u/r00a006)\
**Post date:** [September 4, 2017, 11:02pm UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840/7 "2017-09-04T23:02:59Z")

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Has anyone come up with a solution. Just installed 1.8.0 on my Pi2. Install went fine and linked to my Plex account fine but do not see libraries, just “search”. My Server is at my office the RasPlex is here at my home, is this an issue for RasPlex? My android is working fine from here.

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**Author:** ![Jasun](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jasun/32/86850_2.png) [@Jasun](https://forums.plex.tv/u/Jasun)\
**Post date:** [September 8, 2017, 6:15am UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840/8 "2017-09-08T06:15:15Z")

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Happened to me, no matter what I changed, same problem… phone would connect and work as a remote and so forth… only thing that fixed it for me was to yank the Ethernet cable out while it was running and plug it back in then everything came back. It’s been fine since then

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**Author:** ![r00a006](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@r00a006](https://forums.plex.tv/u/r00a006)\
**Post date:** [September 12, 2017, 12:59am UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840/9 "2017-09-12T00:59:40Z")

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Sorry. Forgot to post I fixed the issue. My DNS server at the office died. Replaced and now working fine.

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<div class="post-metadata">

**Author:** ![ScaredyCatUK](https://avatars.discourse-cdn.com/v4/letter/s/8edcca/32.png) [@ScaredyCatUK](https://forums.plex.tv/u/ScaredyCatUK)\
**Post date:** [November 9, 2017, 10:22am UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840/10 "2017-11-09T10:22:52Z")

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Finally got to the bottom of this. Plex thinks that only rfc1918 addresses can be local. Anything in the public address space seems to be regarded as remote. A half-assed implementation, but I guess most wont see the issue. It causes problems such as auth being required for local devices, remote access needing to be enabled and of course being unable to play local content on a local network without an internet connection.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:36pm UTC](https://forums.plex.tv/t/cant-get-rasplex-to-see-server-content/198840/11 "2020-01-08T19:36:04Z")

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