# Can't go back?

**URL:** <https://forums.plex.tv/t/cant-go-back/940193>\
**Category:** Plex Players\
**Tags:** fire-tv\
**Created:** [July 1, 2026, 5:46pm UTC](https://forums.plex.tv/t/cant-go-back/940193 "2026-07-01T17:46:56Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![tylers392](https://avatars.discourse-cdn.com/v4/letter/t/a4c791/32.png) [@tylers392](https://forums.plex.tv/u/tylers392)\
**Post date:** [July 1, 2026, 5:46pm UTC](https://forums.plex.tv/t/cant-go-back/940193/1 "2026-07-01T17:46:56Z")

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Hello,

Since the rollout of the, what appears to be universally disliked, update on firestick I can’t go back. The button just doesn’t go back on almost every screen. If I’m in a TV show’s listing where it shows seasons etc, I can’t get out of it. There is no way. There’s no menu across the top (just show and its seasons), there’s no sidebar anymore.

Then I tried clicking on other submenus in the episode, just to try and find a workaround. I got stuck on a submenu and back wouldn’t work anymore.

I’ve had to force close Plex a dozen times now and the restart doesn’t fix this so it appears to be a real issue, not a restart and everything’s good.

Does anyone else have this issue? Does anyone have a workaround?

Thanks!

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**Author:** ![SuperSecret](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/supersecret/32/10006_2.png) [@SuperSecret](https://forums.plex.tv/u/SuperSecret)\
**Post date:** [July 1, 2026, 6:29pm UTC](https://forums.plex.tv/t/cant-go-back/940193/2 "2026-07-01T18:29:52Z")

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The best workaround right now is to side load the old app. There’s a few easy to find threads here on the forums but you can also just google it.

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**Author:** ![Atomatth](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/atomatth/32/314355_2.png) [@Atomatth](https://forums.plex.tv/u/Atomatth)\
**Post date:** [July 1, 2026, 9:18pm UTC](https://forums.plex.tv/t/cant-go-back/940193/3 "2026-07-01T21:18:06Z")

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> [@tylers392](#):
>
> Does anyone else have this issue?

We are aware of this issue. It should be fixed in the upcoming release on 2026.13.0.

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**Author:** ![dmkash](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dmkash/32/186364_2.png) [@dmkash](https://forums.plex.tv/u/dmkash)\
**Post date:** [July 2, 2026, 9:29pm UTC](https://forums.plex.tv/t/cant-go-back/940193/4 "2026-07-02T21:29:06Z")

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What date is that?

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**Author:** ![kevindd992002](https://avatars.discourse-cdn.com/v4/letter/k/eada6e/32.png) [@kevindd992002](https://forums.plex.tv/u/kevindd992002)\
**Post date:** [July 16, 2026, 12:44pm UTC](https://forums.plex.tv/t/cant-go-back/940193/5 "2026-07-16T12:44:53Z")

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@Atomatth please reply? What kind of date is 2026.13.0?

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**Author:** ![veeejay](https://avatars.discourse-cdn.com/v4/letter/v/9dc877/32.png) [@veeejay](https://forums.plex.tv/u/veeejay)\
**Post date:** [July 16, 2026, 12:51pm UTC](https://forums.plex.tv/t/cant-go-back/940193/6 "2026-07-16T12:51:59Z")

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It’s a version number. 2026.13.0 rolled out last Monday, July 6. My Firestick updated to it Friday.

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**Author:** ![kevindd992002](https://avatars.discourse-cdn.com/v4/letter/k/eada6e/32.png) [@kevindd992002](https://forums.plex.tv/u/kevindd992002)\
**Post date:** [July 16, 2026, 1:35pm UTC](https://forums.plex.tv/t/cant-go-back/940193/7 "2026-07-16T13:35:31Z")

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Ok, that’s what I thought. My plex app on my firestick also updated a few days ago and now the menu is on top (instead of the sides), right?

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**Author:** ![veeejay](https://avatars.discourse-cdn.com/v4/letter/v/9dc877/32.png) [@veeejay](https://forums.plex.tv/u/veeejay)\
**Post date:** [July 16, 2026, 1:37pm UTC](https://forums.plex.tv/t/cant-go-back/940193/8 "2026-07-16T13:37:34Z")

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Yes, that’s the new experience version. You can check the actual version number you have by clicking your Profile Icon \> Settings \> About .
