# Can't Invite People

**URL:** https://forums.plex.tv/t/cant-invite-people/504007
**Category:** General Discussions
**Tags:** server-windows
**Created:** [December 7, 2019, 7:52pm UTC](https://forums.plex.tv/t/cant-invite-people/504007 "2019-12-07T19:52:43Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![Chief2810](https://avatars.discourse-cdn.com/v4/letter/c/d26b3c/32.png) [@Chief2810](https://forums.plex.tv/u/Chief2810)
#### Post date: [December 7, 2019, 7:52pm UTC](https://forums.plex.tv/t/cant-invite-people/504007/1 "2019-12-07T19:52:43Z")

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I am having an issue inviting a few of my friends and family onto my server

I get to the final part and it says FAILED

I removed my sister from my plex server as a test - and then I tried to add her that came back as failed.

Every email address I have tried it comes back as failed?

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [December 7, 2019, 8:09pm UTC](https://forums.plex.tv/t/cant-invite-people/504007/2 "2019-12-07T20:09:17Z")

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Which app are you using when you do the invitation? [app.plex.tv](http://app.plex.tv)

Do you have any web browser add-ons which could interfere? Try without any of these.

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### Author: ![Chief2810](https://avatars.discourse-cdn.com/v4/letter/c/d26b3c/32.png) [@Chief2810](https://forums.plex.tv/u/Chief2810)
#### Post date: [December 7, 2019, 8:15pm UTC](https://forums.plex.tv/t/cant-invite-people/504007/3 "2019-12-07T20:15:17Z")

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I am using the web browser - never had an issue before. Managed to send an invite but when the person got it (they have got a plex account) it said “error with invitation”

Have asked a few of my friends with Plex and they are having similar issues

I have tied [app.plex.tv](http://app.plex.tv) on my macbook and iphone and same result

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [December 7, 2019, 8:18pm UTC](https://forums.plex.tv/t/cant-invite-people/504007/4 "2019-12-07T20:18:55Z")

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> [@Chief2810](#):
>
> but when the person got it

Got it how? By email?  
Normally, they only need to open the web app and go to ‘Users & Sharing’ to see your invitation and accept or decline it.  
[https://app.plex.tv/desktop#!/settings/users-sharing](https://app.plex.tv/desktop#!/settings/users-sharing)

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### Author: ![Chief2810](https://avatars.discourse-cdn.com/v4/letter/c/d26b3c/32.png) [@Chief2810](https://forums.plex.tv/u/Chief2810)
#### Post date: [December 7, 2019, 8:20pm UTC](https://forums.plex.tv/t/cant-invite-people/504007/5 "2019-12-07T20:20:48Z")

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Via email

I use the web app

Go to users and sharing

And then invite user

Enter email address or username

Choose what libraries to share click send

And it says failed

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<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [December 7, 2019, 8:22pm UTC](https://forums.plex.tv/t/cant-invite-people/504007/6 "2019-12-07T20:22:18Z")

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> [@Chief2810](#):
>
> And it says failed

After a look at your account, I can say that is no wonder. You have reached the limit of 100 sharees.

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### Author: ![Chief2810](https://avatars.discourse-cdn.com/v4/letter/c/d26b3c/32.png) [@Chief2810](https://forums.plex.tv/u/Chief2810)
#### Post date: [December 7, 2019, 8:38pm UTC](https://forums.plex.tv/t/cant-invite-people/504007/8 "2019-12-07T20:38:25Z")

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Thanks - deleted a load of people who never used my collection - too popular in college for my own good

Working now 🙂

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [March 6, 2020, 8:38pm UTC](https://forums.plex.tv/t/cant-invite-people/504007/9 "2020-03-06T20:38:27Z")

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