Can i just add that it would be nice if plex could alter the way this works so that apps can verify themselves if connected to the same network as the server. I.e. if my tv and plex server are both on my home network, its kinda expected thst they will continue to work without having to re-authenticate.
E.g. last week my broadband went down, so no netflix/prime access, ok no problems i have plex too. Oh great, that doesnt work either even though on my own network!!
Issue has been found. Confirming fix then will be deploying in a bit
Hmm, seems the certificate for plex.tv was renewed recently (3 mar) and happens to be using tls 1.2 now - so, erm perhaps my “haha” comment earlier might be worth a double check anyway?
(Edit: comment aimed at bigwheel / plex staff)
Where do you check this? Having the same issue. Thanks
Eagerly awaiting the solution, I have the same problem.
Any time soon?
Waiting
What does the green tick & “solution” on your post mean?
You have confirmed and reproduced the issue and have a working solution? (Can you provide an ETA for delivery and details of the problem?)
Thanks
(Sorry new to forum!)
Where is the fix? Client? Server? Cloud?
Sorry for the interruption folks. A deploy ended up going to the wrong target and once redirected we were fighting against caching and even locally I was getting different results on my devices vs computer. It looks like everything is working again and you should be able to link your TV again.
If you’re still having issues please try unplugging your TV for a minute then plugging in again before retrying. If the issues persist please let me know.
There is no update to install on your device.
Confirmed working.
Had to kill the app on tv and restart it but now linked correctly.
No luck
Still not working. unplugged LG TV, waited a minute, plugged back in… same issue.
Help please
Ive also posted and admind keep closing because it has threads but no answer.
Remind us why we pay plex for this abrupt support.
No one has access to my network or anything, so no one has changed what i set up.
But plex dont want to answer why theyre not working, and close topics and give no answers.
What are we paying for ehh.
Ive had this before where plex wouldnt let me log in, had to fully wipe my server and create a new account.
It worked but not exactly how i wanted.
The amount of people having issues tonight plex need to fix it not lock topics down
We dont pay you for this rubbish
I now have to resort to laid in bed pn my laptop rather than my tv
Ive just tried installing the app and keeps me in a cycle of refreshing homescreen.
But here on laptop logged in fine.
Wtf
me too… i’m angry…nothing change!!!
No luck here. Still can’t link my LG TV.
Still not working…
Plex need to fix this because it has nothing to do with your settings, im now in pain with cancer sat with a laptop on my legs rather than laid comfortable watching tv.
This is the support paying customers get
Multiple threads on the exact same issue are not helpful, redirecting everyone to a single issue is exactly what should happen and why it was done.
For LG webOS users the fix is out and baring any caching is working, I see some reports here that it still wasn’t working for them, if that’s the case it should be as soon as the caches clear.
For LG Netcast users we’ve deployed a fix and I’ve reached out to get the cache for it cleared ASAP to speed things up, but at the moment that hasn’t be done. the cache has been cleared.
Seems to be working again.
I unplugged the TV for 30 seconds.
Then uninstalled & reinstalled the Plex app.
Language on the start page was still wrong (…still in Spanish for whatever reason). But, if you can make it to the Link Code (bottom right button), the connection seems to be working again.
Once the app starts, the language returns back to the device default (…back to English for me).
