# Can't log in; "Internal Server Error" **URL:** \ **Category:** General Discussions\ **Created:** [October 30, 2025, 3:38am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025 "2025-10-30T03:38:28Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![sarcastic6](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@sarcastic6](https://forums.plex.tv/u/sarcastic6)\ **Post date:** [October 30, 2025, 3:38am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/1 "2025-10-30T03:38:28Z")
Whenever I try to log in to the Plex – from any device – it accepts my username and password, and then after I click the option to allow it to sign in with my Plex account, it says “internal server error. something went wrong on our end” in the top-right corner of the window. sometimes it also pops up another box that says that my credentials have expired and I need to log in again. I’ve searched the forums and others had something similar with a linked Tidal account, but when I go to the section to link accounts, it doesn’t say that I have anything linked and only offer to link a last.fm or sonos account. I’m not really sure where to go from here, as it seems to be something outside of my control since it happens on any device I try? ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [October 30, 2025, 4:12am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/2 "2025-10-30T04:12:10Z")
Although not exactly the same, your issue might be related to this HTTP 500 topic, > [@PlexAmp not recognizing Lifetime Sub macOS/iOS](https://forums.plex.tv/t/plexamp-not-recognizing-lifetime-sub-macos-ios/932923): > > Server Version#: macOS 4.147.1 Player Version#: iOS v4.12.4 & macOS Apple Silicon v4.12.4 I have been a lifetime subscriber since 2019. Emailing support has confirmed this: I just looked at your Plex account. The lifetime Plex Pass subscription is active on the account. Logging into PlexAmp on macOS (Tahoe 26.1) or iOS (26) show various features unavailable to my account as it does not recognize my lifetime subscription. What I have tried: Login with username Login with email Login with A… Elan added some analysis to it which might help. ---
**Author:** ![alberich99](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@alberich99](https://forums.plex.tv/u/alberich99)\ **Post date:** [November 1, 2025, 2:33am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/3 "2025-11-01T02:33:45Z")
Hi! I’m having the same issue. Did you manage to solve it? ---
**Author:** ![mikeyo84](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@mikeyo84](https://forums.plex.tv/u/mikeyo84)\ **Post date:** [November 1, 2025, 9:57am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/4 "2025-11-01T09:57:43Z")
I’m having the same issue, cant login!!! HELP ---
**Author:** ![nin66](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nin66/32/18533_2.png) [@nin66](https://forums.plex.tv/u/nin66)\ **Post date:** [November 1, 2025, 12:30pm UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/5 "2025-11-01T12:30:37Z")
Same issue here. Jesus Christ. ---
**Author:** ![nin66](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nin66/32/18533_2.png) [@nin66](https://forums.plex.tv/u/nin66)\ **Post date:** [November 1, 2025, 12:38pm UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/6 "2025-11-01T12:38:22Z")
Fixed. I needed apparently to log out and log in again several times. Crazy this app recently! ---
**Author:** ![NETPLEXBR1](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@NETPLEXBR1](https://forums.plex.tv/u/NETPLEXBR1)\ **Post date:** [November 1, 2025, 3:17pm UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/7 "2025-11-01T15:17:35Z")
basta excluir o historico do navegador ! ---
**Author:** ![Kushoverlord](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kushoverlord/32/24729_2.png) [@Kushoverlord](https://forums.plex.tv/u/Kushoverlord)\ **Post date:** [November 1, 2025, 3:24pm UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/8 "2025-11-01T15:24:24Z")
please fix this. fixed by uninstalling and installing beta ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [November 1, 2025, 6:02pm UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/9 "2025-11-01T18:02:22Z")
> [@NETPLEXBR1](#): > > basta excluir o historico do navegador ! Has anyone tried this person’s advice and deleted browser cookies? ---
**Author:** ![alienalpaca](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@alienalpaca](https://forums.plex.tv/u/alienalpaca)\ **Post date:** [November 1, 2025, 7:24pm UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/10 "2025-11-01T19:24:35Z")
I am also experiencing this problem across MacOS devices and Windows devices in the latest versions of Firefox and Chrome. I have tried clearing cache/cookies for Plex and nothing seems to resolve this. ---
**Author:** ![MadGuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/madguy/32/106177_2.png) [@MadGuy](https://forums.plex.tv/u/MadGuy)\ **Post date:** [November 1, 2025, 10:04pm UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/11 "2025-11-01T22:04:39Z")
Yeah, me too on Linux / Brave browser. can login to plex.tv site. but when i click open plex, i get the same errors as the OP. i’ve tried for like 30mins to login, use other browsers.. then suddenly it just worked ---
**Author:** ![steve6025](https://avatars.discourse-cdn.com/v4/letter/s/7bcc69/32.png) [@steve6025](https://forums.plex.tv/u/steve6025)\ **Post date:** [November 2, 2025, 1:55am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/12 "2025-11-02T01:55:35Z")
same issue ---
**Author:** ![jeremy\_908](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jeremy\_908](https://forums.plex.tv/u/jeremy_908)\ **Post date:** [November 2, 2025, 3:10am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/13 "2025-11-02T03:10:11Z")
Same problem here. ---
**Author:** ![Thuggins2086](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@Thuggins2086](https://forums.plex.tv/u/Thuggins2086)\ **Post date:** [November 2, 2025, 4:10am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/14 "2025-11-02T04:10:00Z")
Having the same problem. The ONLY place I can access my server from is the app.plex.tv page. Accessing through the Windows app does not work, accessing through the Apple TV app does not work, access through Roku nor phone work. Uninstalling and reinstalling did not work, starting from scratch with a new server also did not work. ---
**Author:** ![fimy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/fimy/32/87793_2.png) [@fimy](https://forums.plex.tv/u/fimy)\ **Post date:** [November 2, 2025, 4:34am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/15 "2025-11-02T04:34:56Z")
Same problem ---
**Author:** ![jakefh](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@jakefh](https://forums.plex.tv/u/jakefh)\ **Post date:** [November 2, 2025, 11:00am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/16 "2025-11-02T11:00:58Z")
Same here. I can use Plexamp (both Android & MacOS), but cannot login to Plex via any browser or app. ---
**Author:** ![Dokkedal](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@Dokkedal](https://forums.plex.tv/u/Dokkedal)\ **Post date:** [November 2, 2025, 1:45pm UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/17 "2025-11-02T13:45:39Z")
Plex not working on Web og Windows app… any announcements from plex? - has been an issue for at least a week… sucks to pay for plex pass for something not working…. ---
**Author:** ![Mailootje](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mailootje/32/342629_2.png) [@Mailootje](https://forums.plex.tv/u/Mailootje)\ **Post date:** [November 2, 2025, 6:17pm UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/18 "2025-11-02T18:17:02Z")
Yep same issue for the flatpak version and website. ---
**Author:** ![ctowers3](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@ctowers3](https://forums.plex.tv/u/ctowers3)\ **Post date:** [November 2, 2025, 11:13pm UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/19 "2025-11-02T23:13:44Z")
same issue ---
**Author:** ![nin66](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nin66/32/18533_2.png) [@nin66](https://forums.plex.tv/u/nin66)\ **Post date:** [November 3, 2025, 7:24am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/20 "2025-11-03T07:24:31Z")
And the problem is back. UNBELIEVABLE this piece of software recently. [Next page](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025.md?page=2)