# Can't log in; "Internal Server Error"

**URL:** <https://forums.plex.tv/t/cant-log-in-internal-server-error/933025>\
**Category:** General Discussions\
**Created:** [October 30, 2025, 3:38am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025 "2025-10-30T03:38:28Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\
**Post date:** [October 30, 2025, 4:12am UTC](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025/2 "2025-10-30T04:12:10Z")

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Although not exactly the same, your issue might be related to this HTTP 500 topic,

> [@PlexAmp not recognizing Lifetime Sub macOS/iOS](https://forums.plex.tv/t/plexamp-not-recognizing-lifetime-sub-macos-ios/932923):
>
> Server Version#: macOS 4.147.1 Player Version#: iOS v4.12.4 & macOS Apple Silicon v4.12.4 I have been a lifetime subscriber since 2019. Emailing support has confirmed this: I just looked at your Plex account. The lifetime Plex Pass subscription is active on the account. Logging into PlexAmp on macOS (Tahoe 26.1) or iOS (26) show various features unavailable to my account as it does not recognize my lifetime subscription. What I have tried: Login with username Login with email Login with A…

Elan added some analysis to it which might help.

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_[View the full topic](https://forums.plex.tv/t/cant-log-in-internal-server-error/933025)._