# Can't log into Plex because Two Factor Authentication email isn't appearing **URL:** \ **Category:** General Discussions\ **Tags:** server-linux\ **Created:** [December 11, 2023, 6:13am UTC](https://forums.plex.tv/t/cant-log-into-plex-because-two-factor-authentication-email-isnt-appearing/862499 "2023-12-11T06:13:13Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![drewdrake738](https://avatars.discourse-cdn.com/v4/letter/d/c67d28/32.png) [@drewdrake738](https://forums.plex.tv/u/drewdrake738)\ **Post date:** [December 11, 2023, 6:13am UTC](https://forums.plex.tv/t/cant-log-into-plex-because-two-factor-authentication-email-isnt-appearing/862499/1 "2023-12-11T06:13:13Z")
The only emails I get is the “week in review” since I updated my email. I changed it from [X@gmail.com](mailto:X@gmail.com) to [X+plex@gmail.com](mailto:X+plex@gmail.com) and since then I’ve had a lot of issues with logging in. I have my gmail account linked to my profile but whenever I try to log in via it, it creates a new account under [X@gmail.com](mailto:X@gmail.com) which I already deleted. I tried to email support but they say that tech questions can’t be emailed and I have to post int he forums. I can’t log into the forums due to two factor authentication not sending me the code which is why this account is not linked to mine. I am a plex pass lifetime member and am finding this to be quite frustrating. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 10, 2024, 6:13am UTC](https://forums.plex.tv/t/cant-log-into-plex-because-two-factor-authentication-email-isnt-appearing/862499/2 "2024-03-10T06:13:21Z")
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