# Can't login to Plexamp - Win **URL:** \ **Category:** Plex Labs\ **Tags:** plexamp\ **Created:** [December 16, 2025, 1:10am UTC](https://forums.plex.tv/t/cant-login-to-plexamp-win/934547 "2025-12-16T01:10:31Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Richmilnix](https://avatars.discourse-cdn.com/v4/letter/r/e9c0ed/32.png) [@Richmilnix](https://forums.plex.tv/u/Richmilnix)\ **Post date:** [December 16, 2025, 1:10am UTC](https://forums.plex.tv/t/cant-login-to-plexamp-win/934547/1 "2025-12-16T01:10:31Z")
Win 11 Home 25H2 Windows Plexamp Version#: 4.12.3 - win32 10.0.26200 Plex app runs fine, as does Plex in browser. Manually removed subdirectories in AppData/Local and /Roaming, and also ‘uninstalled’ Plexamp through Settings. Upon fresh install, login fails. Any insight appreciated. (I will say, the phrase “Network changed: type is unknown → WIFI“ appears a few times, and this machine isn’t on wi-fi.) > Dec 15, 2025 19:57:38.931 [Javascript] INFO - Starting Plexamp 4.12.3 - win32 10.0.26200 > Dec 15, 2025 19:57:38.936 [Javascript] DEBUG - [bugsnag] Loaded! > Dec 15, 2025 19:57:38.938 [Javascript] INFO - METRICS: Initializing. > Dec 15, 2025 19:57:38.938 [Javascript] INFO - USER: Refreshing users. > Dec 15, 2025 19:57:38.938 [Javascript] INFO - Autoupdate: Identifier desktop should check: false. > Dec 15, 2025 19:57:38.938 [Javascript] INFO - DEVICE: Initializing device manager. > Dec 15, 2025 19:57:38.939 [Javascript] INFO - DEVICE: Error loading resources. > Dec 15, 2025 19:57:38.939 [Javascript] WARNING - METRICS: Cannot start up, no token. > Dec 15, 2025 19:57:38.939 [Javascript] INFO - USER: Loaded 0 users > Dec 15, 2025 19:57:38.939 [Javascript] WARNING - DEVICE: Cannot initialize, no token. > Dec 15, 2025 19:57:38.940 [Javascript] INFO - APP: Signing out. > Dec 15, 2025 19:57:38.941 [Javascript] INFO - DEVICE: Clearing store. > Dec 15, 2025 19:57:38.941 [Javascript] INFO - DEVICE: Persisting 0 devices. > Dec 15, 2025 19:57:38.941 [Javascript] INFO - LRUCache: Images cache clearing. > Dec 15, 2025 19:57:38.942 [Javascript] INFO - LRUCache: Palette cache clearing. > Dec 15, 2025 19:57:38.942 [Javascript] INFO - LRUCache: Loudness cache clearing. > Dec 15, 2025 19:57:38.942 [Javascript] INFO - LRUCache: AlbumCodec cache clearing. > Dec 15, 2025 19:57:38.947 [0x00006790] INFO - Cache: Max size was 0 MB, deleted 0 files in cache, 0.0 MB remain (real cleanup #0). > Dec 15, 2025 19:57:38.950 [Javascript] INFO - App: Device manager, settings and cache initialized in 12ms. > Dec 15, 2025 19:57:38.951 [Javascript] INFO - Sync: Loaded in 0ms. > Dec 15, 2025 19:57:38.951 [Javascript] INFO - App: Offline store initialized in 0ms. > Dec 15, 2025 19:57:38.951 [0x00007b90] DEBUG - BASS: Starting up. > Dec 15, 2025 19:57:38.951 [0x00007b90] DEBUG - BASS: Created bass audio renderer. > Dec 15, 2025 19:57:38.972 [0x00007b90] INFO - BASS: Device 1: Default - enabled default handset hdmi headset line speakers - sample rates: () - active 0/0 > Dec 15, 2025 19:57:38.972 [0x00007b90] INFO - BASS: Device 2: VS248 -2 (HD Audio Driver for Display Audio) - enabled digital handset hdmi headset line spdif speakers - sample rates: () - active 0/0 > Dec 15, 2025 19:57:38.972 [0x00007b90] INFO - BASS: Device 3: VS248 (2- HD Audio Driver for Display Audio) - enabled digital handset hdmi headset line spdif speakers - sample rates: () - active 0/0 > Dec 15, 2025 19:57:38.972 [0x00007b90] INFO - BASS: Device 4: Speakers (Surface High Definition Audio) - enabled default handset hdmi headset line speakers - sample rates: () - active 0/0 > Dec 15, 2025 19:57:38.972 [0x00007b90] INFO - BASS: Device 5: Headphones (2- AT2020USB+) - enabled handset headphones headset - sample rates: () - active 0/0 > Dec 15, 2025 19:57:38.980 [0x00007b90] DEBUG - BASS: Using plugin path ‘C:\Users\ian\AppData\Local\Programs\Plexamp\resources\treble/’. > Dec 15, 2025 19:57:39.029 [0x00007b90] INFO - BASS: Loaded ALAC plug-in version 2.4.1.0 (Apple Lossless Audio Codec \*.m4a;) > Dec 15, 2025 19:57:39.080 [0x00007b90] INFO - BASS: Loaded FLAC plug-in version 2.4.5.5 (Free Lossless Audio Codec _.flac;_.fla; Free Lossless Audio Codec (Ogg) _.oga;_.ogg;) > Dec 15, 2025 19:57:39.080 [0x00007b90] INFO - BASS: Loaded OPUS plug-in version 1.0.0.0 (Opus _.opus;) > Dec 15, 2025 19:57:39.129 [0x00007b90] INFO - BASS: Loaded APE plug-in version 2.4.0.1 (Monkey’s Audio .ape;_.mac;) > Dec 15, 2025 19:57:39.154 [0x00007b90] INFO - BASS: Loaded MPC plug-in version 2.4.1.2 (Musepack _.mpc;_.mp+;.mpp;) > Dec 15, 2025 19:57:39.184 [0x00007b90] INFO - BASS: Loaded DSD plug-in version 2.4.1.3 (Direct Stream Digital _.dff;_.dsf;) > Dec 15, 2025 19:57:39.184 [0x00007b90] INFO - BASS: Core version 2.4.17.0 > Dec 15, 2025 19:57:39.184 [0x00007b90] INFO - BASS: Mixer version 2.4.12.0 > Dec 15, 2025 19:57:39.184 [0x00007b90] INFO - BASS: FX version 2.4.12.6 > Dec 15, 2025 19:57:39.184 [0x00007b90] INFO - BASS: Curl version is 7.73.0-DEV (protocols: dict file http https; ssl: OpenSSL/1.1.1h; libz: 1.2.11; DNS: threaded). > Dec 15, 2025 19:57:39.184 [0x00007b90] INFO - BASS: Thread pool library is version v3.0.0 (2022-05-30) > Dec 15, 2025 19:57:39.192 [Javascript] INFO - Companion: Initializing. > Dec 15, 2025 19:57:39.197 [Javascript] INFO - Companion: Network type is -1 and enabled is true. > Dec 15, 2025 19:57:39.197 [0x00007b90] DEBUG - Network Cost: Updated to unconstrained, cheap. > Dec 15, 2025 19:57:39.197 [Javascript] INFO - Audio: Initializing. > Dec 15, 2025 19:57:39.197 [Javascript] INFO - Audio: Binding settings. > Dec 15, 2025 19:57:39.197 [Javascript] INFO - Audio: Setting player info. > Dec 15, 2025 19:57:39.197 [0x000072f4] DEBUG - BASS: Setting audio interface: → . > Dec 15, 2025 19:57:39.199 [Javascript] INFO - App: Player initialized in 2ms. > Dec 15, 2025 19:57:39.199 [Javascript] INFO - App: Waiting for rest of stores to initialize. > Dec 15, 2025 19:57:39.200 [Javascript] INFO - Player: Initializing with state null > Dec 15, 2025 19:57:39.200 [Javascript] INFO - Player: Sending state changed [A] - (0/0) in state stopped with artwork false. > Dec 15, 2025 19:57:39.201 [Javascript] INFO - APP: Signing out because we are not not fully signed in (token: false server: null library: false). > Dec 15, 2025 19:57:39.201 [Javascript] INFO - APP: Signing out. > Dec 15, 2025 19:57:39.201 [Javascript] INFO - PlayQueue: Processing STOP > Dec 15, 2025 19:57:39.201 [Javascript] INFO - PlayQueue: Stop. > Dec 15, 2025 19:57:39.201 [Javascript] INFO - DEVICE: Clearing store. > Dec 15, 2025 19:57:39.201 [Javascript] INFO - DEVICE: Persisting 0 devices. > Dec 15, 2025 19:57:39.201 [0x000072f4] INFO - BASS: Stop. > Dec 15, 2025 19:57:39.201 [0x000072f4] INFO - PQCache: Clearing. > Dec 15, 2025 19:57:39.201 [0x000072f4] DEBUG - BASS: Stopped in 0 ms. > Dec 15, 2025 19:57:39.201 [Javascript] INFO - LRUCache: Images cache clearing. > Dec 15, 2025 19:57:39.201 [Javascript] INFO - LRUCache: Palette cache clearing. > Dec 15, 2025 19:57:39.201 [Javascript] INFO - LRUCache: Loudness cache clearing. > Dec 15, 2025 19:57:39.201 [Javascript] INFO - LRUCache: AlbumCodec cache clearing. > Dec 15, 2025 19:57:39.202 [0x000072f4] INFO - Cache: Max size was 0 MB, deleted 0 files in cache, 0.0 MB remain (real cleanup #0). > Dec 15, 2025 19:57:39.213 [Javascript] INFO - App: Stopping activity recognition. > Dec 15, 2025 19:57:39.213 [Javascript] INFO - Network changed: type is unknown → WIFI (192.168.1.104) > Dec 15, 2025 19:57:39.213 [Javascript] INFO - App: Network changed to 2 > Dec 15, 2025 19:57:39.213 [Javascript] INFO - App: Debounced network type changed to 2 > Dec 15, 2025 19:57:39.213 [Javascript] INFO - Companion: Network type is 2 and enabled is true. > Dec 15, 2025 19:57:39.213 [Javascript] INFO - PubSub: Network type is 2. > Dec 15, 2025 19:57:39.213 [Javascript] INFO - PubSub: Missing user id, device id, or device token, not starting pubsub. > Dec 15, 2025 19:57:39.213 [0x00007b90] INFO - BASS: Network switched to 2. > Dec 15, 2025 19:57:39.213 [Javascript] INFO - Player: Restoring player route of local with network state 2. > Dec 15, 2025 19:57:39.213 [Javascript] INFO - DeeJay: Initializing. > Dec 15, 2025 19:57:39.224 [Javascript] INFO - Audio Route: Local route changed to Speakers (Surface High Definition Audio) () > Dec 15, 2025 19:57:39.243 [Javascript] INFO - Network changed: type is unknown → WIFI (192.168.1.104) > Dec 15, 2025 19:57:39.243 [Javascript] INFO - App: Network changed to 2 > Dec 15, 2025 19:57:39.245 [Javascript] INFO - PlayQueue: Saving state {“volume”:100} > Dec 15, 2025 19:57:39.246 [Javascript] INFO - Player: Sending state changed [A] - (0/0) in state stopped with artwork false. > Dec 15, 2025 19:57:39.247 [Javascript] INFO - ViewState: Error loading from storage. “undefined” is not valid JSON > Dec 15, 2025 19:57:39.247 [Javascript] INFO - Cloud: [RecentPlays] Error loading from storage. “undefined” is not valid JSON > Dec 15, 2025 19:57:39.248 [Javascript] INFO - Discovery: Are we offline? 0 hubs, network is 2 =\> offline: true. > Dec 15, 2025 19:57:39.248 [Javascript] INFO - Cloud: [SharedItems] Error loading from storage. “undefined” is not valid JSON > Dec 15, 2025 19:57:39.248 [Javascript] INFO - App: Stores initialized in 49ms. > Dec 15, 2025 19:57:39.248 [Javascript] INFO - Shortcuts: Initializing! > Dec 15, 2025 19:57:39.248 [Javascript] INFO - Mesh: Initializing. > Dec 15, 2025 19:57:39.248 [Javascript] INFO - App: Stores all initialized. > Dec 15, 2025 19:57:39.248 [Javascript] INFO - Car: Going offline for loss of network. > Dec 15, 2025 19:57:39.249 [Javascript] INFO - App: Boot completed in 390ms. > Dec 15, 2025 19:57:39.298 [Javascript] WARNING - Animated: `useNativeDriver` is not supported because the native animated module is missing. Falling back to JS-based animation. To resolve this, add `RCTAnimation` module to this app, or remove `useNativeDriver`. Make sure to run `bundle exec pod install` first. Read more about autolinking: [cli/docs/autolinking.md at main · react-native-community/cli · GitHub](https://github.com/react-native-community/cli/blob/master/docs/autolinking.md) > Dec 15, 2025 19:57:39.319 [Javascript] INFO - Mesh: Attempting to connect. > Dec 15, 2025 19:57:39.465 [Javascript] INFO - Mesh: Attempting to connect. > Dec 15, 2025 19:57:45.574 [Javascript] ERROR - [bugsnag] Session failed to send… Error: Request failed with status 0 > at i.onreadystatechange (C:\Users\ian\AppData\Local\Programs\Plexamp\resources\app.asar\index.js:2:28728) > Dec 15, 2025 19:57:48.761 [0x00007b90] DEBUG - Networking: Create request 1: (POST [https://plex.tv/api/v2/pins?strong=true](https://plex.tv/api/v2/pins?strong=true)) network type 2. > Dec 15, 2025 19:57:49.040 [0x000055e0] DEBUG - Networking: Completed request 1: (POST [https://plex.tv/api/v2/pins?strong=true](https://plex.tv/api/v2/pins?strong=true)) with code -6 (have 0 bytes) in 274 ms. > Dec 15, 2025 19:57:49.040 [Javascript] INFO - Auth: Could not get PIN HTTP status -6 > Dec 15, 2025 19:57:49.207 [Javascript] INFO - Player: Precaching next 15 tracks. > Dec 15, 2025 19:57:49.254 [Javascript] INFO - Sharing: Refreshing shared items. > Dec 15, 2025 19:57:49.254 [Javascript] INFO - Sharing: Found 0 shared items: > Dec 15, 2025 19:57:49.254 [Javascript] INFO - Sharing: Downloaded 0 items: > Dec 15, 2025 19:57:49.254 [Javascript] INFO - Sharing: New items deleted items . > Dec 15, 2025 19:57:49.254 [Javascript] INFO - Sharing: Refreshed 0, new: 0 del: 0 > Dec 15, 2025 19:57:52.488 [0x00007b90] DEBUG - Networking: Create request 2: (POST [https://plex.tv/api/v2/pins?strong=true](https://plex.tv/api/v2/pins?strong=true)) network type 2. > Dec 15, 2025 19:57:52.819 [0x000055e0] DEBUG - Networking: Completed request 2: (POST [https://plex.tv/api/v2/pins?strong=true](https://plex.tv/api/v2/pins?strong=true)) with code -6 (have 0 bytes) in 327 ms. > Dec 15, 2025 19:57:52.820 [Javascript] INFO - Auth: Could not get PIN HTTP status -6 > Dec 15, 2025 19:57:53.951 [Javascript] INFO - Sync: Refreshing and completing 0 items. > Dec 15, 2025 19:58:00.136 [0x00007b90] DEBUG - Networking: Create request 3: (POST [https://plex.tv/api/v2/pins?strong=true](https://plex.tv/api/v2/pins?strong=true)) network type 2. > Dec 15, 2025 19:58:00.415 [0x000055e0] DEBUG - Networking: Completed request 3: (POST [https://plex.tv/api/v2/pins?strong=true](https://plex.tv/api/v2/pins?strong=true)) with code -6 (have 0 bytes) in 276 ms. > Dec 15, 2025 19:58:00.415 [Javascript] INFO - Auth: Could not get PIN HTTP status -6 > Dec 15, 2025 19:58:08.965 [Javascript] INFO - Sync: Error cleaning up: ENOENT: no such file or directory, scandir ‘C:\Users\ian\AppData\Local\Plexamp\Plexamp\Offline’. > Dec 15, 2025 19:58:09.260 [Javascript] INFO - Memory usage: 54.2MB > Dec 15, 2025 19:58:11.720 [0x00007b90] DEBUG - Networking: Create request 4: (POST [https://plex.tv/api/v2/users/signin?login=Richmilnix&password=](https://plex.tv/api/v2/users/signin?login=Richmilnix&password=)) network type 2. > Dec 15, 2025 19:58:12.058 [0x000055e0] DEBUG - Networking: Completed request 4: (POST [https://plex.tv/api/v2/users/signin?login=Richmilnix&password=](https://plex.tv/api/v2/users/signin?login=Richmilnix&password=)) with code -6 (have 0 bytes) in 334 ms. > Dec 15, 2025 19:58:14.824 [Javascript] INFO - App: Application state changed to background. ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [December 16, 2025, 7:38pm UTC](https://forums.plex.tv/t/cant-login-to-plexamp-win/934547/2 "2025-12-16T19:38:48Z")
> [@Richmilnix](#): > > Dec 15, 2025 19:58:00.415 [0x000055e0] DEBUG - Networking: Completed request 3: (POST [https://plex.tv/api/v2/pins?strong=true](https://plex.tv/api/v2/pins?strong=true)) with code -6 (have 0 bytes) in 276 ms. I**CURLE\_COULDNT\_RESOLVE\_HOST (6)** Could not resolve host. The given remote host was not resolved. It’s always DNS. ---
**Author:** ![Richmilnix](https://avatars.discourse-cdn.com/v4/letter/r/e9c0ed/32.png) [@Richmilnix](https://forums.plex.tv/u/Richmilnix)\ **Post date:** [December 18, 2025, 2:55pm UTC](https://forums.plex.tv/t/cant-login-to-plexamp-win/934547/3 "2025-12-18T14:55:16Z")
Correct! It’s so long since I started using a Mullvad adblock DNS, I had forgotten about it. Switching to DNS assigned via DHCP allowed for install; switching back, the software runs fine. I don’t understand why that was all true, but I figured I’d answer in thread for the sake of future users. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 18, 2026, 2:56pm UTC](https://forums.plex.tv/t/cant-login-to-plexamp-win/934547/4 "2026-03-18T14:56:12Z")
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