# Can't open my plex server. Please help!!! **URL:** \ **Category:** General Discussions\ **Created:** [October 17, 2016, 11:50pm UTC](https://forums.plex.tv/t/cant-open-my-plex-server-please-help/163562 "2016-10-17T23:50:17Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Tikasan](https://avatars.discourse-cdn.com/v4/letter/t/49beb7/32.png) [@Tikasan](https://forums.plex.tv/u/Tikasan)\ **Post date:** [October 17, 2016, 11:50pm UTC](https://forums.plex.tv/t/cant-open-my-plex-server-please-help/163562/1 "2016-10-17T23:50:17Z")
Why I can’t open my plex server? Can someone help me!?? I do have the latest version of plex. I got Windows 10 OS! ---
**Author:** ![mdnitoil](https://avatars.discourse-cdn.com/v4/letter/m/f07891/32.png) [@mdnitoil](https://forums.plex.tv/u/mdnitoil)\ **Post date:** [October 17, 2016, 11:59pm UTC](https://forums.plex.tv/t/cant-open-my-plex-server-please-help/163562/2 "2016-10-17T23:59:55Z")
Have you tried opening it from the Plex website? Go to the main web page and hit the launch button on the top right. ---
**Author:** ![Tikasan](https://avatars.discourse-cdn.com/v4/letter/t/49beb7/32.png) [@Tikasan](https://forums.plex.tv/u/Tikasan)\ **Post date:** [October 18, 2016, 1:34am UTC](https://forums.plex.tv/t/cant-open-my-plex-server-please-help/163562/3 "2016-10-18T01:34:40Z")
@mdnitoil Already tried that. Here’s what I got when I did that ---
**Author:** ![Peter\_W](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/peter_w/32/6556_2.png) [@Peter\_W](https://forums.plex.tv/u/Peter_W)\ **Post date:** [October 18, 2016, 7:22am UTC](https://forums.plex.tv/t/cant-open-my-plex-server-please-help/163562/4 "2016-10-18T07:22:42Z")
Has it worked previously or is this a fresh install? Do you see any Plex processes running in the task manager? I assume you’ve rebooted the computer and tried starting Plex again? ---
**Author:** ![Tikasan](https://avatars.discourse-cdn.com/v4/letter/t/49beb7/32.png) [@Tikasan](https://forums.plex.tv/u/Tikasan)\ **Post date:** [October 18, 2016, 8:33am UTC](https://forums.plex.tv/t/cant-open-my-plex-server-please-help/163562/5 "2016-10-18T08:33:35Z")
@Peter_W It worked before. I already uninstall and re-install the app. Restarted several times still didn’t work. All I can get when I tried to run plex server is this ---
**Author:** ![Peter\_W](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/peter_w/32/6556_2.png) [@Peter\_W](https://forums.plex.tv/u/Peter_W)\ **Post date:** [October 18, 2016, 8:49am UTC](https://forums.plex.tv/t/cant-open-my-plex-server-please-help/163562/6 "2016-10-18T08:49:02Z")
Not that familiar with Windows installation of PMS, but that sounds like a faulty database. You should be able to either try and repair the corrupt one [https://support.plex.tv/hc/en-us/articles/201100678-Repair-a-Corrupt-Database](https://support.plex.tv/hc/en-us/articles/201100678-Repair-a-Corrupt-Database) - or since you are a Plex pass holder there should be a backup made by the butler so you can rollback to a previous version - [https://support.plex.tv/hc/en-us/articles/202485658-Restore-a-Database-Backed-Up-via-Scheduled-Tasks-](https://support.plex.tv/hc/en-us/articles/202485658-Restore-a-Database-Backed-Up-via-Scheduled-Tasks-) ---
**Author:** ![Christophorus](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/christophorus/32/77043_2.png) [@Christophorus](https://forums.plex.tv/u/Christophorus)\ **Post date:** [October 18, 2016, 10:14am UTC](https://forums.plex.tv/t/cant-open-my-plex-server-please-help/163562/7 "2016-10-18T10:14:04Z")
Did you have Plex working on Windows 10 previously? When I upgraded to Windows 10 I received the same/a similar message. I tried various suggested fixes but I couldn’t get it working under Windows 10. When I rolled back to Windows 7 everything worked fine without me doing anything else. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 10:05pm UTC](https://forums.plex.tv/t/cant-open-my-plex-server-please-help/163562/8 "2020-01-07T22:05:24Z")