# Can't play Plex on any Apple device

**URL:** <https://forums.plex.tv/t/cant-play-plex-on-any-apple-device/864657>\
**Category:** Plex Players\
**Tags:** apple-tv, ios-legacy\
**Created:** [December 31, 2023, 9:24pm UTC](https://forums.plex.tv/t/cant-play-plex-on-any-apple-device/864657 "2023-12-31T21:24:13Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![SteveS801](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/steves801/32/20176_2.png) [@SteveS801](https://forums.plex.tv/u/SteveS801)\
**Post date:** [January 6, 2024, 10:07pm UTC](https://forums.plex.tv/t/cant-play-plex-on-any-apple-device/864657/2 "2024-01-06T22:07:54Z")

</div>

I have found a workaround.

If I move a duplicate movie file into the folder in mp4, delete the mkv file and do the [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064), I can move the mkv version back and it will play.

I don’t know enough to read the logs nor the console entries and I would really appreciate some help from @support here.

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