# Can't remote access directly!

**URL:** <https://forums.plex.tv/t/cant-remote-access-directly/736790>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [August 16, 2021, 10:55am UTC](https://forums.plex.tv/t/cant-remote-access-directly/736790 "2021-08-16T10:55:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Geoff33](https://avatars.discourse-cdn.com/v4/letter/g/c4cdca/32.png) [@Geoff33](https://forums.plex.tv/u/Geoff33)\
**Post date:** [August 16, 2021, 10:55am UTC](https://forums.plex.tv/t/cant-remote-access-directly/736790/1 "2021-08-16T10:55:19Z")

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I have an issue where I can’t remote access my server.  
It keeps dropping out of remote access after not even one minute.  
I have port forwarded it, have a static Ip and I don’t use a VPN.  
For whatever reason I just cant connect to my Plex server  
It is installed on my Synology Nas Wich I have also put on a static Ip.  
I don’t know what to do and it’s driving me insane!!!

Pls help ☹

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 14, 2021, 11:27am UTC](https://forums.plex.tv/t/cant-remote-access-directly/736790/3 "2021-11-14T11:27:30Z")

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Closed on November 14, 2021, 11:27am UTC

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