# Cant remote stream on IOS without activation

**URL:** <https://forums.plex.tv/t/cant-remote-stream-on-ios-without-activation/937612>\
**Category:** Plex Players\
**Tags:** server-windows, ios-legacy\
**Created:** [March 31, 2026, 4:30pm UTC](https://forums.plex.tv/t/cant-remote-stream-on-ios-without-activation/937612 "2026-03-31T16:30:18Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Ted1289](https://avatars.discourse-cdn.com/v4/letter/t/9de053/32.png) [@Ted1289](https://forums.plex.tv/u/Ted1289)\
**Post date:** [March 31, 2026, 4:30pm UTC](https://forums.plex.tv/t/cant-remote-stream-on-ios-without-activation/937612/1 "2026-03-31T16:30:18Z")

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Hey all I have a plex lifetime pass and everything seems to work fine for remote streaming for most users on my server. Recently however I have 2 users on IOS that are saying the play time is being limited and getting a message about activating the account to remove playback restrictions in the IOS app with a one time purchase. I saw an article saying this may happen on IOS ver.8.45 and lower but my brother is on version 18.6.2 and is suddenly being prompted to pay for it. Is this normal for Iphone plex or an issue?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [March 31, 2026, 4:46pm UTC](https://forums.plex.tv/t/cant-remote-stream-on-ios-without-activation/937612/2 "2026-03-31T16:46:44Z")

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> [@Ted1289](#):
>
> but my brother is on version 18.6.2

That’s a dated version of iOS, not the version of the Plex app. The current version of the Plex app does no longer require that activation.

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**Author:** ![Ted1289](https://avatars.discourse-cdn.com/v4/letter/t/9de053/32.png) [@Ted1289](https://forums.plex.tv/u/Ted1289)\
**Post date:** [March 31, 2026, 4:54pm UTC](https://forums.plex.tv/t/cant-remote-stream-on-ios-without-activation/937612/3 "2026-03-31T16:54:39Z")

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OK I’ll have him try uninstalling and re-install the app to make sure its up to date. If it doesn’t fix it I’ll post here the version of the plex app he’s on as well.

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**Author:** ![Ted1289](https://avatars.discourse-cdn.com/v4/letter/t/9de053/32.png) [@Ted1289](https://forums.plex.tv/u/Ted1289)\
**Post date:** [March 31, 2026, 7:08pm UTC](https://forums.plex.tv/t/cant-remote-stream-on-ios-without-activation/937612/4 "2026-03-31T19:08:27Z")

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Seems to have worked thank you.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 29, 2026, 7:08pm UTC](https://forums.plex.tv/t/cant-remote-stream-on-ios-without-activation/937612/5 "2026-06-29T19:08:42Z")

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