# Can't remove external srt file imported from Android

**URL:** https://forums.plex.tv/t/cant-remove-external-srt-file-imported-from-android/738059
**Category:** Plex Media Server
**Tags:** server-linux, android-mobile-legacy, plex-web, subtitles
**Created:** [August 22, 2021, 4:04am UTC](https://forums.plex.tv/t/cant-remove-external-srt-file-imported-from-android/738059 "2021-08-22T04:04:32Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![eygraber](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eygraber/32/89532_2.png) [@eygraber](https://forums.plex.tv/u/eygraber)
#### Post date: [August 22, 2021, 4:04am UTC](https://forums.plex.tv/t/cant-remove-external-srt-file-imported-from-android/738059/1 "2021-08-22T04:04:32Z")

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Server Version#: 1.24.1.4931  
Player Version#: 4.63.0

I imported an srt file from the Android app, and I am now trying to delete that via Plex Web. Nothing happens after I confirm that I want to delete it, and I see the following in the logs:

```auto
Aug 21, 2021 23:55:59.342 [0x7fdb47950b38] DEBUG - Request: [<local ip>:42510 (Subnet)] DELETE /library/streams/290069 (15 live) TLS GZIP Signed-in Token (my username)
Aug 21, 2021 23:55:59.347 [0x7fdb48f74b38] DEBUG - Completed: [<local ip>:42510] 403 DELETE /library/streams/290069 (15 live) TLS GZIP 5ms 504 bytes (pipelined: 2)

```

I’m signed in with the admin account.

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### Author: ![Havohej](https://avatars.discourse-cdn.com/v4/letter/h/e47774/32.png) [@Havohej](https://forums.plex.tv/u/Havohej)
#### Post date: [August 23, 2021, 7:12am UTC](https://forums.plex.tv/t/cant-remove-external-srt-file-imported-from-android/738059/2 "2021-08-23T07:12:06Z")

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You have to activate “Allow to delete media” or something like that in the settings. Which is in my opinion bad because then you will activate the deletion of movies and TV Shows from the client. This parameter should be split in two.

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### Author: ![eygraber](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eygraber/32/89532_2.png) [@eygraber](https://forums.plex.tv/u/eygraber)
#### Post date: [August 23, 2021, 9:24am UTC](https://forums.plex.tv/t/cant-remove-external-srt-file-imported-from-android/738059/3 "2021-08-23T09:24:46Z")

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I will test that out. If that’s the case, then there definitely should be more nuanced settings for that, and a better UX if it is not enabled. I received no error or message in the UI leaving me with no clue how to proceed.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [November 21, 2021, 9:25am UTC](https://forums.plex.tv/t/cant-remove-external-srt-file-imported-from-android/738059/4 "2021-11-21T09:25:10Z")

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