# Can't reply on forums **URL:** \ **Category:** General Discussions\ **Created:** [October 13, 2016, 4:52pm UTC](https://forums.plex.tv/t/cant-reply-on-forums/163050 "2016-10-13T16:52:52Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![simondv81](https://avatars.discourse-cdn.com/v4/letter/s/a9adbd/32.png) [@simondv81](https://forums.plex.tv/u/simondv81)\ **Post date:** [October 13, 2016, 4:52pm UTC](https://forums.plex.tv/t/cant-reply-on-forums/163050/1 "2016-10-13T16:52:52Z")
Hi it seems that I can’t reply to any posts on the forums. I am a plexpass user. Can anyone please help? ---
**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\ **Post date:** [October 13, 2016, 4:55pm UTC](https://forums.plex.tv/t/cant-reply-on-forums/163050/2 "2016-10-13T16:55:35Z")
What happens when you try? ---
**Author:** ![simondv81](https://avatars.discourse-cdn.com/v4/letter/s/a9adbd/32.png) [@simondv81](https://forums.plex.tv/u/simondv81)\ **Post date:** [October 13, 2016, 4:57pm UTC](https://forums.plex.tv/t/cant-reply-on-forums/163050/3 "2016-10-13T16:57:32Z")
Strangely enough I can reply to this one. But usually I don’t get the reply box at the bottom. Here it did. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 13, 2016, 5:26pm UTC](https://forums.plex.tv/t/cant-reply-on-forums/163050/4 "2016-10-13T17:26:45Z")
Maybe you tried to reply on forums in the ‘archived’ section. Those are read-only. ---
**Author:** ![simondv81](https://avatars.discourse-cdn.com/v4/letter/s/a9adbd/32.png) [@simondv81](https://forums.plex.tv/u/simondv81)\ **Post date:** [October 13, 2016, 6:03pm UTC](https://forums.plex.tv/t/cant-reply-on-forums/163050/5 "2016-10-13T18:03:15Z")
I don’t think so, I am trying to reply to a post that is new and open. It is in the Plex pass zone (I am a member) maybe my account hasn’t been activated to post in the plex pass forum yet. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 13, 2016, 8:01pm UTC](https://forums.plex.tv/t/cant-reply-on-forums/163050/6 "2016-10-13T20:01:36Z")
It appears that your forum account is not completely enabled. If you look at your [member page](https://forums.plex.tv/profile/simondv81 "member page"), you’ll see that your status is still displayed as ‘Validating’. This is due to a glitch in the forum software. Do the following: (copy these instructions into a text editor to have them handy) - ‘Sign Out’ of the forums (link under the ‘cog’ icon, top left) - log out from [plex.tv](http://plex.tv) - close web browser - open web browser and go to [plex.tv](http://plex.tv), sign in there - go to the forums - you’ll be presented with a message, that you are a newcomer and that you have to confirm your email. Please perform and complete this procedure, even if you already did this before. - after you clicked the link in the confirmation email, click this link [https://forums.plex.tv/sso](https://forums.plex.tv/sso) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 13, 2016, 8:21pm UTC](https://forums.plex.tv/t/cant-reply-on-forums/163050/7 "2016-10-13T20:21:06Z")
One of the administrators has ‘confirmed’ your account by hand, so you can disregard the above instructions. You should be able now to post in all ‘Public’ and ‘PlexPass’ subforums. ---
**Author:** ![simondv81](https://avatars.discourse-cdn.com/v4/letter/s/a9adbd/32.png) [@simondv81](https://forums.plex.tv/u/simondv81)\ **Post date:** [October 14, 2016, 6:01am UTC](https://forums.plex.tv/t/cant-reply-on-forums/163050/8 "2016-10-14T06:01:18Z")
Yes it now works. Many thanks Otto and the other members for helping out. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 10:04pm UTC](https://forums.plex.tv/t/cant-reply-on-forums/163050/9 "2020-01-07T22:04:19Z")