# Can't Share withe friends

**URL:** <https://forums.plex.tv/t/cant-share-withe-friends/669658>\
**Category:** Remote Access\
**Tags:** server-synology\
**Created:** [December 25, 2020, 6:11pm UTC](https://forums.plex.tv/t/cant-share-withe-friends/669658 "2020-12-25T18:11:57Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![julianfr\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/j/a4c791/32.png) [@julianfr\_gmail\_com](https://forums.plex.tv/u/julianfr_gmail_com)\
**Post date:** [December 25, 2020, 6:11pm UTC](https://forums.plex.tv/t/cant-share-withe-friends/669658/1 "2020-12-25T18:11:58Z")

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Server Version#: 1.21.0.3711  
Player Version#:Web 4.49.2

I’m trying to share my library with a friend but he can’t get access. I tried setting up another plex user to test myself and whenever I select the shared server I get the message “No Soup for you”.  
I setup my test user to have access to All libraries and set Films and TV Programmes to have no restrictions.

In the settings for my test user I can see that 7 libraries have been shared with me. In all settings for shared media it says “You haven’t shared anything yet.”

I’m not sure what I’m getting wrong.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [December 25, 2020, 6:42pm UTC](https://forums.plex.tv/t/cant-share-withe-friends/669658/2 "2020-12-25T18:42:35Z")

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Sounds like you are signed in with the test user, not your admin user. The test user hasn’t shared anything because they are the sharee not the sharer

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**Author:** ![TC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tc/32/91067_2.png) [@TC](https://forums.plex.tv/u/TC)\
**Post date:** [December 25, 2020, 9:40pm UTC](https://forums.plex.tv/t/cant-share-withe-friends/669658/3 "2020-12-25T21:40:37Z")

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So I have 3 users I’m talking about:  
me  
my friend  
my test user

On my Plex Server running on Synology I’m logged in as ME, I’ve shared libraries with MY FRIEND and MY TEST USER.

If I use a browser to login as MY TEST USER and try to access the libraries on Synology I get the message “No soup for you”.

Further to what I wrote earlier I have now shared a film as ME to MY TEST USER and still get the no soup message. In the MY TEST USER settings I can see this film was shared but still can’t watch it.

I’ve also used a VPN to login as ME on the Plex site and been able to use the web interface to access content on my server, so I think that rules out connection issues.

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**Author:** ![TC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tc/32/91067_2.png) [@TC](https://forums.plex.tv/u/TC)\
**Post date:** [January 5, 2021, 10:15pm UTC](https://forums.plex.tv/t/cant-share-withe-friends/669658/4 "2021-01-05T22:15:43Z")

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I still can’t get this to work. Looking at the console on the Plex Server running on Synology, when I try to access the server via the VPN as MY TEST USER, I see this message:

Auth: authenticating user as guest

That would explain why there’s no access to the Library, any ideas on why authentication isn’t working?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 5, 2021, 10:15pm UTC](https://forums.plex.tv/t/cant-share-withe-friends/669658/5 "2021-04-05T22:15:45Z")

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