# Can't sync to two devices

**URL:** <https://forums.plex.tv/t/cant-sync-to-two-devices/709573>\
**Category:** Remote Access\
**Tags:** server-mac, ios-legacy\
**Created:** [April 15, 2021, 9:12am UTC](https://forums.plex.tv/t/cant-sync-to-two-devices/709573 "2021-04-15T09:12:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![paulschofield76\_plex3\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/p/eb8c5e/32.png) [@paulschofield76\_plex3\_gmail\_com](https://forums.plex.tv/u/paulschofield76_plex3_gmail_com)\
**Post date:** [April 15, 2021, 9:12am UTC](https://forums.plex.tv/t/cant-sync-to-two-devices/709573/1 "2021-04-15T09:12:13Z")

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Server Version#:1.21.1.3830

Hello,

I’ve got Plex Media Server set up on my MacBook.  
My main admin account is for me, syncing to my iPhone and I’ve got a managed user for my fiancee syncing to her iPhone. So it’s just two users, two devices, one device per user.

Syncing for me works fine, but I have a lot of trouble syncing to my fiancees phone. Most of the time the sync queue will sit with the spinning circle, or all items will be stuck at Waiting to convert / download.

I’ve tried everything, including a factory reset of my laptop and signing up for a new Plex account. I’ve been trying to fix this for months.

Any ideas please?

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [April 16, 2021, 8:48pm UTC](https://forums.plex.tv/t/cant-sync-to-two-devices/709573/2 "2021-04-16T20:48:53Z")

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Please provide logs from the Plex iOS app and from your PMS after recreating the problem.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 15, 2021, 8:48pm UTC](https://forums.plex.tv/t/cant-sync-to-two-devices/709573/3 "2021-07-15T20:48:56Z")

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