# Can't update server

**URL:** <https://forums.plex.tv/t/cant-update-server/650785>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [November 6, 2020, 4:51pm UTC](https://forums.plex.tv/t/cant-update-server/650785 "2020-11-06T16:51:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mjclifford](https://avatars.discourse-cdn.com/v4/letter/m/da6949/32.png) [@mjclifford](https://forums.plex.tv/u/mjclifford)\
**Post date:** [November 6, 2020, 4:51pm UTC](https://forums.plex.tv/t/cant-update-server/650785/1 "2020-11-06T16:51:53Z")

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Server Version#: 1.20.3.3843  
Player Version#:

Button for auto update is greyed out. Tried rebooting OS (Win 10), repair of Plex.

Some people say uninstall existing Plex then do a manual install of later version. Any problems with keeping existing settings and sources? Any other steps I can do? Please advise. Thanks in advance.

mjclifford

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [November 6, 2020, 4:55pm UTC](https://forums.plex.tv/t/cant-update-server/650785/2 "2020-11-06T16:55:16Z")

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Did you perhaps tap on “Skip this version” when you were asked about the server update on a client?

You can always update manually on Windows:

- crucial: disable any “registry cleaners”, “uninstallers”, “system optmizers” etc. prior to do the below steps, or you may lose your library!
- Stop/quit/end Plex Server with the tray icon
- deinstall Plex Server with the regular ‘Apps’ control panel of Windows (do **not** use 3rd party ‘Uninstaller’ software like Revo etc.)
- for safety, reboot Windows
- download the installation exe of the newer version and install it

(If you want to install an **older** version of PMS, take a look into `%LOCALAPPDATA%\Plex Media Server\Updates`)

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**Author:** ![mjclifford](https://avatars.discourse-cdn.com/v4/letter/m/da6949/32.png) [@mjclifford](https://forums.plex.tv/u/mjclifford)\
**Post date:** [November 10, 2020, 2:11pm UTC](https://forums.plex.tv/t/cant-update-server/650785/3 "2020-11-10T14:11:58Z")

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\< Did you perhaps tap on “Skip this version” when you were asked about the server update on a client? \>

Good call, although my feeble brain does not recall making this selection. The Update button was enabled again this morning. Thanks.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 8, 2021, 2:12pm UTC](https://forums.plex.tv/t/cant-update-server/650785/4 "2021-02-08T14:12:04Z")

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