Can't watch synced items without Internet connection

windows-store-app

#1

Hi All,

 

Sorry if this has already been asked, I have searched but it seems my googlefoo in 2015 is not very good, but I have a couple of episodes synced to my Win8.1 Plex App - and for some reason I cannot watch them unless I have an internet connection. I do see the TV Shows icon, but when I click on it, all I get is "Error Downloading data from server" HTTP error code 404. 

Did I do something wrong, or is this some weird bug?

 

Thanks


#2

Just tested on mine, i am unable to reproduce. Logs will probably help.


#3

Hi thanks for getting back so quick,

I just checked the logs and it seems to me that a section is missing and that's why its messing up any other thoughts?

I haven't removed anything from the plex store, but I have watched episodes while connected to the internet. Once I went offline, I couldn't access them any more.

2015-01-01 20:38:47:0379 [3] INFO - Plex for Windows 1.7.2.3
2015-01-01 20:38:47:0851 [3] INFO - [AppCore] - X-Plex-Client-Identifier is xx
2015-01-01 20:38:47:2502 [3] DEBUG - [PlexServer] - Setting http://x.x.x.x:32400/ as active connection for device PlexServer (was null)
2015-01-01 20:38:47:2502 [3] DEBUG - [PlexServer] - Comparing PlexServer connections with preferLocal=True: http://x.x.x.x:32400/ (Untested) vs http://x.x.x.x:32400/ (Untested) = 0
2015-01-01 20:38:47:2502 [3] DEBUG - [PlexServer] - Comparing PlexServer connections with preferLocal=True: http://192.168.0.16:32400/ (Untested) vs http://x.x.x.x:32400/ (Untested) = -1
2015-01-01 20:38:47:3283 [5] DEBUG - [PlexHttpClient] - GET https://plex.tv:443/devices/xx/sync_items.xml?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:3283 [4] WARNING - [PlexHttpClient] - HttpRequestException from https://plex.tv:443/devices/xx/sync_items.xml?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:3283 [4] ERROR - [SyncListManager] - PlexException refreshing sync lists: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:3283 [3] DEBUG - [PlexConnection] - Testing connection to http://x.x.x.x:32400/
2015-01-01 20:38:47:3283 [3] DEBUG - [PlexHttpClient] - GET http://x.x.x.x:32400/?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:3283 [3] DEBUG - [PlexConnection] - Testing connection to http://192.168.0.16:32400/
2015-01-01 20:38:47:3283 [3] DEBUG - [PlexHttpClient] - GET http://192.168.0.16:32400/?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:3439 [4] DEBUG - [PlexHttpClient] - PUT http://x.x.x.x:32400/sync/uploadStatus?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:3439 [18] WARNING - [PlexHttpClient] - HttpRequestException from http://x.x.x.x:32400/sync/uploadStatus?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:3439 [3] DEBUG - [HttpListener] - Listening on port 32468
2015-01-01 20:38:47:3439 [18] WARNING - [SyncListManager] - PlexException asking server PlexServer to upload status: Unable to connect to the remote server
2015-01-01 20:38:47:3439 [18] DEBUG - [SyncListManager] - Asking server PlexServer to refresh sync lists
2015-01-01 20:38:47:3439 [18] DEBUG - [PlexHttpClient] - PUT http://x.x.x.x:32400/sync/refreshSynclists?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:3439 [15] WARNING - [PlexHttpClient] - HttpRequestException from http://x.x.x.x:32400/sync/refreshSynclists?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:3439 [15] WARNING - [SyncListManager] - PlexException asking server PlexServer to refresh sync lists: Unable to connect to the remote server
2015-01-01 20:38:47:3439 [3] DEBUG - [PlexHttpClient] - GET http://x.x.x.x:32400/playQueues/725?center=2950&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:3439 [3] WARNING - [PlexHttpClient] - HttpRequestException from http://192.168.0.16:32400/?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:3439 [3] WARNING - [PlexClient] - PlexException requesting container from http://192.168.0.16:32400/?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:3439 [3] DEBUG - [PlexConnection] - Setting connection http://192.168.0.16:32400/ from Untested to Unavailable
2015-01-01 20:38:47:3439 [3] VERBOSE - [PlexServerManager] - Connection to server PlexServer at http://192.168.0.16:32400/ changed state from Untested to Unavailable
2015-01-01 20:38:47:3439 [3] WARNING - [PlexHttpClient] - HttpRequestException from http://x.x.x.x:32400/?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:3595 [3] WARNING - [PlexClient] - PlexException requesting container from http://x.x.x.x:32400/?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:3595 [3] DEBUG - [PlexConnection] - Setting connection http://x.x.x.x:32400/ from Untested to Unavailable
2015-01-01 20:38:47:3595 [3] DEBUG - [PlexServer] - Comparing PlexServer connections with preferLocal=True: http://192.168.0.16:32400/ (Unavailable) vs http://x.x.x.x:32400/ (Unavailable) = -1
2015-01-01 20:38:47:3595 [3] DEBUG - [PlexServer] - Comparing PlexServer connections with preferLocal=True: http://x.x.x.x:32400/ (Unavailable) vs http://x.x.x.x:32400/ (Unavailable) = 0
2015-01-01 20:38:47:3595 [3] VERBOSE - [PlexServerManager] - Connection to server PlexServer at http://x.x.x.x:32400/ changed state from Untested to Unavailable
2015-01-01 20:38:47:3595 [3] WARNING - [PlexHttpClient] - HttpRequestException from http://x.x.x.x:32400/playQueues/725?center=2950&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:3595 [3] WARNING - [PlexClient] - PlexException requesting container from http://x.x.x.x:32400/playQueues/725?center=2950&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:3595 [3] ERROR - [ApplicationPlayQueueManager] - PlexConnectionException initializing application Video play queue: Unable to connect to the remote server
2015-01-01 20:38:47:4064 [3] DEBUG - [MediaControlEventFacet] - Updated DisplayUpdater for music: Enabled - Closed - Unknown - 
2015-01-01 20:38:47:7033 [3] DEBUG - [SplashScreenPage] - Navigating from
2015-01-01 20:38:47:7033 [3] DEBUG - [SplashScreenPage] - Navigated from
2015-01-01 20:38:47:7033 [3] DEBUG - [MainPage] - Navigating to
2015-01-01 20:38:47:7189 [3] DEBUG - [MainPage] - Navigated to
2015-01-01 20:38:47:7814 [3] DEBUG - [PlexConnection] - Testing connection to http://127.0.0.1:32400/
2015-01-01 20:38:47:7814 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32400/
2015-01-01 20:38:47:7814 [3] DEBUG - [PlexHttpClient] - GET https://plex.tv:443/users/account.xml
2015-01-01 20:38:47:7814 [3] DEBUG - [PlexHttpClient] - GET https://plex.tv:443/pms/resources.xml?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:7970 [3] VERBOSE - [MainPage] - unregistering old live tile background task
2015-01-01 20:38:47:7970 [3] VERBOSE - [MainPage] - registering new live tile background task
2015-01-01 20:38:47:7970 [3] DEBUG - [PlexLiveTileUpdater] - Running PlexLiveTileUpdater from foreground process
2015-01-01 20:38:47:7970 [3] DEBUG - [PlexLiveTileUpdater] - Updating live tile
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexLiveTileUpdater] - Connecting to x.x.x.x OnDeck and RecentlyAdded in quest for live tiles
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexHttpClient] - GET http://x.x.x.x:32400/library/onDeck?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexHttpClient] - GET http://x.x.x.x:32400/library/recentlyAdded?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexLiveTileUpdater] - Connecting to Watch Later for chaosmaker in quest for live tiles
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexHttpClient] - GET https://plex.tv:443/pms/playlists/queue/unwatched?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:8127 [3] WARNING - [PlexHttpClient] - HttpRequestException from https://plex.tv:443/users/account.xml: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:8127 [3] WARNING - [PlexHttpClient] - HttpRequestException from https://plex.tv:443/pms/resources.xml?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:8127 [3] WARNING - [PlexClient] - PlexException requesting container from https://plex.tv:443/pms/resources.xml?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:8127 [3] WARNING - [PlexServerManager] - PlexConnectionException getting devices from plex.tv: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:47:8127 [3] VERBOSE - [MainPageOnDeckGroupDataSource] - No clients to use
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:47:8127 [3] VERBOSE - [MainPageLibraryGroupDataSource] - Using connection to self
2015-01-01 20:38:47:8127 [3] VERBOSE - [MainPageLibraryGroupDataSource] - Using 1 client(s): http://127.0.0.1:32468/
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/library/sections
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:47:8127 [3] VERBOSE - [MainPageChannelsGroupDataSource] - Using connection to self
2015-01-01 20:38:47:8127 [3] VERBOSE - [MainPageChannelsGroupDataSource] - Using 1 client(s): http://127.0.0.1:32468/
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/channels/all
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:47:8127 [3] VERBOSE - [MainPageRecentlyAddedGroupDataSource] - No clients to use
2015-01-01 20:38:47:8127 [3] VERBOSE - [MainPageQueueGroupDataSource] - Using 1 client(s): https://plex.tv
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexHttpClient] - GET https://plex.tv:443/pms/playlists/queue/unwatched?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:8127 [3] VERBOSE - [MainPageRecommendedGroupDataSource] - Using 1 client(s): https://plex.tv
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexHttpClient] - GET https://plex.tv:443/pms/playlists/recommendations/unwatched?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:47:8127 [3] VERBOSE - [MainPageSharedGroupDataSource] - No clients to use
2015-01-01 20:38:47:8127 [3] WARNING - [PlexHttpClient] - HttpRequestException from http://x.x.x.x:32400/library/onDeck?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:8127 [3] WARNING - [PlexClient] - PlexException requesting container from http://x.x.x.x:32400/library/onDeck?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:8127 [17] WARNING - [PlexLiveTileUpdater] - PlexConnectionException generating items for live tile: Unable to connect to the remote server
2015-01-01 20:38:47:8127 [3] WARNING - [PlexHttpClient] - HttpRequestException from http://x.x.x.x:32400/library/recentlyAdded?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:8127 [3] WARNING - [PlexClient] - PlexException requesting container from http://x.x.x.x:32400/library/recentlyAdded?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:47:8127 [17] WARNING - [PlexLiveTileUpdater] - PlexConnectionException generating items for live tile: Unable to connect to the remote server
2015-01-01 20:38:47:8127 [3] WARNING - [PlexHttpClient] - HttpRequestException from https://plex.tv:443/pms/playlists/queue/unwatched?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:8127 [3] WARNING - [PlexClient] - PlexException requesting container from https://plex.tv:443/pms/playlists/queue/unwatched?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:8127 [17] WARNING - [PlexLiveTileUpdater] - PlexConnectionException generating items for live tile: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexLiveTileUpdater] - Looking for 0 tiles among 0 items
2015-01-01 20:38:47:8127 [3] DEBUG - [PlexLiveTileUpdater] - Updating live tile with 0 tiles
2015-01-01 20:38:47:8127 [3] WARNING - [PlexHttpClient] - HttpRequestException from https://plex.tv:443/pms/playlists/recommendations/unwatched?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:8127 [3] WARNING - [PlexClient] - PlexException requesting container from https://plex.tv:443/pms/playlists/recommendations/unwatched?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:8283 [3] WARNING - [PlexHttpClient] - HttpRequestException from https://plex.tv:443/pms/playlists/queue/unwatched?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:8283 [3] WARNING - [PlexClient] - PlexException requesting container from https://plex.tv:443/pms/playlists/queue/unwatched?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: The remote name could not be resolved: 'plex.tv'
2015-01-01 20:38:47:8283 [21] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /library/sections
2015-01-01 20:38:47:8283 [14] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /channels/all
2015-01-01 20:38:47:8439 [23] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:47:8439 [11] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:47:8595 [10] VERBOSE - [HttpSecondaryServerRequestHandler] - Synced server tree e9fa15792536eb12bb81d2f4f95f078f2c7d4112 has 0 children
2015-01-01 20:38:47:8595 [17] VERBOSE - [HttpSecondaryServerRequestHandler] - Synced server tree e9fa15792536eb12bb81d2f4f95f078f2c7d4112 has 1 child
2015-01-01 20:38:47:8595 [10] DEBUG - [HttpListener] - Response 200 from HttpSecondaryServerRequestHandler with content-length 45
2015-01-01 20:38:47:8595 [17] DEBUG - [HttpListener] - Response 200 from HttpSecondaryServerRequestHandler with content-length 948
2015-01-01 20:38:47:8595 [3] DEBUG - [PlexHttpClient] - Received OK from http://127.0.0.1:32468/channels/all
2015-01-01 20:38:47:8595 [3] DEBUG - [PlexHttpClient] - Received OK from http://127.0.0.1:32468/library/sections
2015-01-01 20:38:47:8595 [3] VERBOSE - [PlexClient] - Container from http://127.0.0.1:32468/channels/all has 0 child item(s)
2015-01-01 20:38:47:8595 [3] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:47:8595 [3] VERBOSE - [PlexClient] - Container from http://127.0.0.1:32468/library/sections has 1 child item(s)
2015-01-01 20:38:47:8595 [3] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:47:8794 [3] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:47:8794 [3] VERBOSE - [OwnedLibraryBackgroundArtPageDataSource] - No clients to use
2015-01-01 20:38:48:8013 [3] WARNING - [PlexHttpClient] - HttpRequestException from http://127.0.0.1:32400/: Unable to connect to the remote server
2015-01-01 20:38:48:8013 [3] WARNING - [PlexClient] - PlexException requesting container from http://127.0.0.1:32400/: Unable to connect to the remote server
2015-01-01 20:38:48:8013 [3] DEBUG - [PlexConnection] - Setting connection http://127.0.0.1:32400/ from Untested to Unavailable
2015-01-01 20:38:53:1879 [3] DEBUG - [PlexHttpClient] - GET http://x.x.x.x:32400/log/networked?minutes=20&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2015-01-01 20:38:53:2035 [3] WARNING - [PlexHttpClient] - HttpRequestException from http://x.x.x.x:32400/log/networked?minutes=20&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: Unable to connect to the remote server
2015-01-01 20:38:53:2035 [3] WARNING - [PapertrailManager] - PlexException enabling PMS network logging: Unable to connect to the remote server
2015-01-01 20:38:56:3916 [3] DEBUG - [MainPage] - Navigating from
2015-01-01 20:38:56:3916 [3] DEBUG - [MainPage] - Navigated from
2015-01-01 20:38:56:3916 [3] DEBUG - [ShowSectionPage] - Navigating to
2015-01-01 20:38:56:4385 [3] DEBUG - [ShowSectionPage] - Navigated to
2015-01-01 20:38:56:4854 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2
2015-01-01 20:38:56:4854 [22] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2
2015-01-01 20:38:56:4854 [22] DEBUG - [HttpSecondaryServerRequestHandler] - Accessing local file sync\xx\e9fa15792536eb12bb81d2f4f95f078f2c7d4112\library\sections\2
2015-01-01 20:38:56:4854 [6] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:56:4854 [10] DEBUG - [HttpListener] - Response 200 from HttpSecondaryServerRequestHandler with content-length 3587
2015-01-01 20:38:56:4854 [3] DEBUG - [PlexHttpClient] - Received OK from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2
2015-01-01 20:38:56:4854 [3] VERBOSE - [PlexClient] - Container from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2 has 9 child item(s)
2015-01-01 20:38:56:5010 [3] VERBOSE - [ViewTypeLibrarySectionItemDataSource`1] - Applying filters…
2015-01-01 20:38:56:5010 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter
2015-01-01 20:38:56:5010 [21] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter
2015-01-01 20:38:56:5010 [21] DEBUG - [HttpSecondaryServerRequestHandler] - Accessing local file sync\xx\e9fa15792536eb12bb81d2f4f95f078f2c7d4112\library\sections\2\firstCharacter
2015-01-01 20:38:56:5010 [6] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:56:5010 [10] DEBUG - [HttpListener] - Response 200 from HttpSecondaryServerRequestHandler with content-length 1109
2015-01-01 20:38:56:5010 [3] DEBUG - [PlexHttpClient] - Received OK from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter
2015-01-01 20:38:56:5010 [3] VERBOSE - [PlexClient] - Container from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter has 1 child item(s)
2015-01-01 20:38:56:5322 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all
2015-01-01 20:38:56:5322 [22] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all
2015-01-01 20:38:56:5322 [22] DEBUG - [HttpSecondaryServerRequestHandler] - Accessing local file sync\xx\e9fa15792536eb12bb81d2f4f95f078f2c7d4112\library\sections\2\all
2015-01-01 20:38:56:5322 [11] ERROR - [HttpSecondaryServerRequestHandler] - File not found: sync\xx\e9fa15792536eb12bb81d2f4f95f078f2c7d4112\library\sections\2\all
2015-01-01 20:38:56:5322 [11] DEBUG - [HttpListener] - Response 404 from HttpSecondaryServerRequestHandler with content-length 0
2015-01-01 20:38:56:5322 [3] DEBUG - [PlexHttpClient] - Received NotFound from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all
2015-01-01 20:38:56:5322 [3] WARNING - [PlexClient] - PlexHttpException requesting container from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all: HTTP error code 404
2015-01-01 20:38:56:5479 [3] VERBOSE - [ViewTypeLibrarySectionItemDataSource`1] - Finished applying filters…
2015-01-01 20:38:56:5479 [3] VERBOSE - [LibrarySectionBackgroundArtPageDataSource] - No clients to use
2015-01-01 20:38:59:0639 [3] DEBUG - [PlexConnection] - Testing connection to http://127.0.0.1:32468/
2015-01-01 20:38:59:0639 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/
2015-01-01 20:38:59:0795 [22] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /
2015-01-01 20:38:59:0795 [22] DEBUG - [HttpListener] - Response 200 from HttpSecondaryServerRequestHandler with content-length 261
2015-01-01 20:38:59:0795 [3] DEBUG - [PlexHttpClient] - Received OK from http://127.0.0.1:32468/
2015-01-01 20:38:59:0795 [3] VERBOSE - [PlexClient] - Container from http://127.0.0.1:32468/ has 2 child item(s)
2015-01-01 20:38:59:0795 [3] VERBOSE - [ViewTypeLibrarySectionItemDataSource`1] - Applying filters…
2015-01-01 20:38:59:0795 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter
2015-01-01 20:38:59:0795 [14] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/library/sections
2015-01-01 20:38:59:1108 [22] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /library/sections
2015-01-01 20:38:59:1264 [21] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter
2015-01-01 20:38:59:1264 [21] DEBUG - [HttpSecondaryServerRequestHandler] - Accessing local file sync\xx\e9fa15792536eb12bb81d2f4f95f078f2c7d4112\library\sections\2\firstCharacter
2015-01-01 20:38:59:1264 [11] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:59:1264 [3] DEBUG - [PlexHttpClient] - Received OK from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter
2015-01-01 20:38:59:1264 [17] DEBUG - [HttpListener] - Response 200 from HttpSecondaryServerRequestHandler with content-length 1109
2015-01-01 20:38:59:1420 [3] VERBOSE - [PlexClient] - Container from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter has 1 child item(s)
2015-01-01 20:38:59:1420 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all
2015-01-01 20:38:59:1420 [21] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all
2015-01-01 20:38:59:1420 [21] DEBUG - [HttpSecondaryServerRequestHandler] - Accessing local file sync\xx\e9fa15792536eb12bb81d2f4f95f078f2c7d4112\library\sections\2\all
2015-01-01 20:38:59:1420 [11] ERROR - [HttpSecondaryServerRequestHandler] - File not found: sync\xx\e9fa15792536eb12bb81d2f4f95f078f2c7d4112\library\sections\2\all
2015-01-01 20:38:59:1420 [11] DEBUG - [HttpListener] - Response 404 from HttpSecondaryServerRequestHandler with content-length 0
2015-01-01 20:38:59:1420 [3] DEBUG - [PlexHttpClient] - Received NotFound from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all
2015-01-01 20:38:59:1420 [3] WARNING - [PlexClient] - PlexHttpException requesting container from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all: HTTP error code 404
2015-01-01 20:38:59:1420 [3] VERBOSE - [ViewTypeLibrarySectionItemDataSource`1] - Finished applying filters…
2015-01-01 20:38:59:1576 [6] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:59:1576 [17] VERBOSE - [HttpSecondaryServerRequestHandler] - Synced server tree e9fa15792536eb12bb81d2f4f95f078f2c7d4112 has 1 child
2015-01-01 20:38:59:1576 [17] DEBUG - [HttpListener] - Response 200 from HttpSecondaryServerRequestHandler with content-length 948
2015-01-01 20:38:59:1576 [15] DEBUG - [PlexHttpClient] - Received OK from http://127.0.0.1:32468/library/sections
2015-01-01 20:38:59:1576 [5] VERBOSE - [PlexClient] - Container from http://127.0.0.1:32468/library/sections has 1 child item(s)
2015-01-01 20:38:59:7514 [3] DEBUG - [PlexConnection] - Testing connection to http://127.0.0.1:32468/
2015-01-01 20:38:59:7514 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/
2015-01-01 20:38:59:7514 [21] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /
2015-01-01 20:38:59:7514 [21] DEBUG - [HttpListener] - Response 200 from HttpSecondaryServerRequestHandler with content-length 261
2015-01-01 20:38:59:7514 [3] DEBUG - [PlexHttpClient] - Received OK from http://127.0.0.1:32468/
2015-01-01 20:38:59:7514 [3] VERBOSE - [PlexClient] - Container from http://127.0.0.1:32468/ has 2 child item(s)
2015-01-01 20:38:59:7514 [17] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/library/sections
2015-01-01 20:38:59:7514 [21] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /library/sections
2015-01-01 20:38:59:7514 [3] VERBOSE - [ViewTypeLibrarySectionItemDataSource`1] - Applying filters…
2015-01-01 20:38:59:7670 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter
2015-01-01 20:38:59:7670 [21] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter
2015-01-01 20:38:59:7670 [21] DEBUG - [HttpSecondaryServerRequestHandler] - Accessing local file sync\xx\e9fa15792536eb12bb81d2f4f95f078f2c7d4112\library\sections\2\firstCharacter
2015-01-01 20:38:59:7983 [6] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:59:7983 [6] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:38:59:8139 [28] DEBUG - [PlexHttpClient] - Received OK from http://127.0.0.1:32468/library/sections
2015-01-01 20:38:59:8139 [5] DEBUG - [HttpListener] - Response 200 from HttpSecondaryServerRequestHandler with content-length 948
2015-01-01 20:38:59:8139 [5] VERBOSE - [HttpSecondaryServerRequestHandler] - Synced server tree e9fa15792536eb12bb81d2f4f95f078f2c7d4112 has 1 child
2015-01-01 20:38:59:8139 [12] DEBUG - [HttpListener] - Response 200 from HttpSecondaryServerRequestHandler with content-length 1109
2015-01-01 20:38:59:8139 [28] VERBOSE - [PlexClient] - Container from http://127.0.0.1:32468/library/sections has 1 child item(s)
2015-01-01 20:38:59:8139 [3] DEBUG - [PlexHttpClient] - Received OK from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter
2015-01-01 20:38:59:8139 [3] VERBOSE - [PlexClient] - Container from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter has 1 child item(s)
2015-01-01 20:38:59:8139 [3] DEBUG - [PlexHttpClient] - GET http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all
2015-01-01 20:38:59:8139 [21] DEBUG - [HttpSecondaryServerRequestHandler] - Accessing local file sync\xx\e9fa15792536eb12bb81d2f4f95f078f2c7d4112\library\sections\2\all
2015-01-01 20:38:59:8139 [21] DEBUG - [HttpListener] - GET request from 127.0.0.1 for /sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all
2015-01-01 20:38:59:8139 [6] ERROR - [HttpSecondaryServerRequestHandler] - File not found: sync\xx\e9fa15792536eb12bb81d2f4f95f078f2c7d4112\library\sections\2\all
2015-01-01 20:38:59:8139 [6] DEBUG - [HttpListener] - Response 404 from HttpSecondaryServerRequestHandler with content-length 0
2015-01-01 20:38:59:8139 [3] DEBUG - [PlexHttpClient] - Received NotFound from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all
2015-01-01 20:38:59:8139 [3] WARNING - [PlexClient] - PlexHttpException requesting container from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all: HTTP error code 404
2015-01-01 20:38:59:8139 [3] VERBOSE - [ViewTypeLibrarySectionItemDataSource`1] - Finished applying filters…
2015-01-01 20:39:00:4596 [3] DEBUG - [ShowSectionPage] - Navigating from
2015-01-01 20:39:00:4596 [3] DEBUG - [ShowSectionPage] - Navigated from
2015-01-01 20:39:00:4596 [3] DEBUG - [MainPage] - Navigating to
2015-01-01 20:39:00:4752 [3] DEBUG - [MainPage] - Navigated to
2015-01-01 20:39:00:5065 [3] VERBOSE - [OwnedLibraryBackgroundArtPageDataSource] - No clients to use
2015-01-01 20:39:00:5065 [3] DEBUG - [PlexServer] - Setting http://127.0.0.1:32468/ as active connection for device XX (was null)
2015-01-01 20:39:04:1114 [3] INFO - [AppCore] - Application is suspending

Thanks


#4

Hmm.

2015-01-01 20:38:59:8139 [3] DEBUG - [PlexHttpClient] - Received OK from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/firstCharacter

2015-01-01 20:38:59:8139 [6] ERROR - [HttpSecondaryServerRequestHandler] - File not found: sync\xx\e9fa15792536eb12bb81d2f4f95f078f2c7d4112\library\sections\2\all

2015-01-01 20:38:59:8139 [3] DEBUG - [PlexHttpClient] - Received NotFound from http://127.0.0.1:32468/sync/xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2/all

That's fairly weird.  I'd expect to see that only in cases where the app had run a partial sync and been interrupted.

What does the filesystem look like under %LOCALAPPDATA%\Packages\CAF9E577.Plex_aam28m9va5cke\LocalState\SyncStorage\sync?  There should be an index.xml.gz under xx/e9fa15792536eb12bb81d2f4f95f078f2c7d4112/library/sections/2 for firstCharacter, all, onDeck and so forth.  I take it you're missing the one for all?

Is that still the case if you run a full sync on your client and let it complete?  And are there sync errors when the sync operation completes?


#5

Ah I had sync on startup activated, but as I was on a bad connection it must have started syncing and had been interrupted!

Anyway of reverting a failed sync? (In the future?) I.e. Have the app realise that an error occurred and only apply changes that can be supported by the app? Like a double check? I just need to turn off sync on startup and I should be ok next time!


Or is there a manual fix somehow?


#6

Just go to the Sync page from the appbar and run a Sync manually.  It should complete with no errors.  If there are errors of any sort, post a log.