# Casting to Sonos issues (again!)

**URL:** <https://forums.plex.tv/t/casting-to-sonos-issues-again/726880>\
**Category:** Plex Labs\
**Tags:** sonos, plexamp\
**Created:** [July 5, 2021, 4:46pm UTC](https://forums.plex.tv/t/casting-to-sonos-issues-again/726880 "2021-07-05T16:46:53Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Abbaskunk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/abbaskunk/32/209786_2.png) [@Abbaskunk](https://forums.plex.tv/u/Abbaskunk)\
**Post date:** [July 5, 2021, 4:46pm UTC](https://forums.plex.tv/t/casting-to-sonos-issues-again/726880/1 "2021-07-05T16:46:53Z")

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Casting to Sonos has been behaving itself since I replaced my router. Today it only playing about 30 seconds of the track and then connection gets lost. Anyone willing to take a look at my [PMS log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) files to see what’s happening? Or anyone else experiencing this today?

Many thanks

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**Author:** ![aubrey.wodonga](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aubrey.wodonga/32/175408_2.png) [@aubrey.wodonga](https://forums.plex.tv/u/aubrey.wodonga)\
**Post date:** [July 6, 2021, 1:20am UTC](https://forums.plex.tv/t/casting-to-sonos-issues-again/726880/2 "2021-07-06T01:20:16Z")

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Hi @Abbaskunk,

I’m seeing the same with my speakers, across Plexamp and Plex for iOS apps. Any chance you could share your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) with me?

I’ve raised it internally and will get back to you when I know more 🙂

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**Author:** ![K.McGlashan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/k.mcglashan/32/144549_2.png) [@K.McGlashan](https://forums.plex.tv/u/K.McGlashan)\
**Post date:** [July 6, 2021, 5:51am UTC](https://forums.plex.tv/t/casting-to-sonos-issues-again/726880/3 "2021-07-06T05:51:22Z")

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This has been all over the shop since about 24 hours ago. The queue doesn’t appear to suffer as much disruption with Plexamp disconnected. Controlling with Plex for Windows the mini player disappears every few seconds and returns again a second or so later.

[Plex Media Server Logs\_2021-07-06\_05-31-56.zip](https://forums.plex.tv/uploads/short-url/dZAUNUfQwrn1XaBHBGThisjn53d.zip) (4.9 MB)

Seems to be an awful lot of “We’re going to try to auto-select a subtitle.” going on, with no sign of any video playback.

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**Author:** ![Abbaskunk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/abbaskunk/32/209786_2.png) [@Abbaskunk](https://forums.plex.tv/u/Abbaskunk)\
**Post date:** [July 6, 2021, 6:19am UTC](https://forums.plex.tv/t/casting-to-sonos-issues-again/726880/4 "2021-07-06T06:19:25Z")

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Hi thanks for your response. Please see logs attached.

[Plex Media Server Logs\_2021-07-06\_07-13-42.zip](https://forums.plex.tv/uploads/short-url/h5boOVdOO09Qx1s188rVs22Filj.zip) (6.8 MB)

Many thanks

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**Author:** ![Abbaskunk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/abbaskunk/32/209786_2.png) [@Abbaskunk](https://forums.plex.tv/u/Abbaskunk)\
**Post date:** [July 6, 2021, 6:49am UTC](https://forums.plex.tv/t/casting-to-sonos-issues-again/726880/5 "2021-07-06T06:49:33Z")

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Well as if by magic playing is back to normal this morning currently no drop outs this morning!

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**Author:** ![K.McGlashan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/k.mcglashan/32/144549_2.png) [@K.McGlashan](https://forums.plex.tv/u/K.McGlashan)\
**Post date:** [July 6, 2021, 7:31am UTC](https://forums.plex.tv/t/casting-to-sonos-issues-again/726880/6 "2021-07-06T07:31:28Z")

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No such joy here. Just finished work and connected Plexamp for Android and it’s complete chaos. I might have to reconnect the Chromecast Audios and put up with gaps for a bit.

[Plex Media Server Logs\_2021-07-06\_07-16-21.zip](https://forums.plex.tv/uploads/short-url/bgAioDNL44vK2c75DtmLRU6HtcA.zip) (4.3 MB)  
[76082839308126.zip](https://forums.plex.tv/uploads/short-url/v88AAAGb1GkDeZcPxAeCCEEh01.zip) (192.2 KB)

I’ll add that after the update to 3.5.0 Plexamp - Windows and Android - appeared not to recognise the queue when playing Tidal albums on Sonos - endless spinning circle on the now playing screen.

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**Author:** ![aubrey.wodonga](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aubrey.wodonga/32/175408_2.png) [@aubrey.wodonga](https://forums.plex.tv/u/aubrey.wodonga)\
**Post date:** [July 6, 2021, 2:37pm UTC](https://forums.plex.tv/t/casting-to-sonos-issues-again/726880/7 "2021-07-06T14:37:33Z")

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The issue is being investigated, and as far as I can tell is not related to any particular client. I was able to reproduce with Plexamp, Plex for iOS, and Plex Web. Hopefully we’ll have a resolution soon! Appreciate your patience in the meantime. I’ll keep you posted.

And thanks for the logs, I’ll get them to the devs!

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**Author:** ![aubrey.wodonga](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aubrey.wodonga/32/175408_2.png) [@aubrey.wodonga](https://forums.plex.tv/u/aubrey.wodonga)\
**Post date:** [July 6, 2021, 10:45pm UTC](https://forums.plex.tv/t/casting-to-sonos-issues-again/726880/8 "2021-07-06T22:45:41Z")

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The issue has been resolved, Sonos is back up and running again now.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 4, 2021, 10:46pm UTC](https://forums.plex.tv/t/casting-to-sonos-issues-again/726880/9 "2021-10-04T22:46:16Z")

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