# Certain files not showing up **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-synology\ **Created:** [August 26, 2021, 10:40am UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928 "2021-08-26T10:40:24Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 10:40am UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/1 "2021-08-26T10:40:24Z")
I did the update to DSM 7 and installed a new plex update, this lead my whole library to somehow screw up. I have rebuilt the server but a few specific movies and shows are no longer showing up. anyone have any advice Server Version#: 1.21.4931-7000 Player Version#: Version 4.64.3 ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 11:06am UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/3 "2021-08-26T11:06:21Z")
Pretty much all that was already set, again i have 98% of my former library there are just around 5 movies and 1 show that arnt being shown on plex ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 11:09am UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/5 "2021-08-26T11:09:28Z")
hmmm i don’t think so, how would i check about the ‘grouping’ ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 11:36am UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/7 "2021-08-26T11:36:39Z")
that helped me find one of the movies so thanks, still a few unaccounted for. The show looks like its the same but i don’t get the split apart option ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 11:46am UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/9 "2021-08-26T11:46:00Z")
yeah i found that for the movie but not the show ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 11:52am UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/11 "2021-08-26T11:52:03Z")
yes, i have found where they are merged with another season, i just don’t have the option to split on the individual episodes ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:02pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/13 "2021-08-26T13:02:41Z")
well i did all that, renamed every single episode with the correct format. they arnt duplicating anymore but i dont see the new episodes aswell ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:06pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/15 "2021-08-26T13:06:51Z")
yes all that was already in place ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:08pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/17 "2021-08-26T13:08:29Z")
those were server settings were they not? the server is able to see new things i have jsut added ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:12pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/19 "2021-08-26T13:12:57Z")
i am confused, i did read them and i applied them, these should apply to all folder sand subfolders, does that not mean they will automatically apply to any new folders? ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:18pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/21 "2021-08-26T13:18:04Z")
weird, seems like an oversight, ill do that now, thanks ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:27pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/22 "2021-08-26T13:27:16Z")
no joy ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:38pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/24 "2021-08-26T13:38:37Z")
![image](https://global.discourse-cdn.com/plex/original/3X/1/8/18fee7f7d0b9cb2647903dd3a3ff421c3d1374b5.png) ![image](https://global.discourse-cdn.com/plex/original/3X/9/0/90df1bc4352843e7e68cc577fdb0ba2fe48f674a.png) ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:40pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/26 "2021-08-26T13:40:47Z")
weird, thats how its done in the TVDB, ill check that now ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:47pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/28 "2021-08-26T13:47:25Z")
interesting, i use a tool that matches the TVDB, i guess its not doing that right, ill amend now ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:49pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/29 "2021-08-26T13:49:45Z")
so this is more like it right? ![image](https://global.discourse-cdn.com/plex/original/3X/d/a/dac973b1fd04fc8b89c6f2c3751e98913b8d2aa7.png) ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:55pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/31 "2021-08-26T13:55:12Z")
interesting, i was under the impression that the folder names didn’t matter. Yeah moving away from AVI is on my list of admin to do for the whole library ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 1:57pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/33 "2021-08-26T13:57:58Z")
i dont know how you do the markup but all my files are written like [Show Name - SxE - Episode Name] and those all read fine ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 2:01pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/35 "2021-08-26T14:01:21Z")
ha ha ha filebot is what i have been using for years, its what created the one i corrected earlier ---
**Author:** ![amoller](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@amoller](https://forums.plex.tv/u/amoller)\ **Post date:** [August 26, 2021, 2:09pm UTC](https://forums.plex.tv/t/certain-files-not-showing-up/738928/37 "2021-08-26T14:09:18Z")
indeed i have, well i have a long day ahead of me [Next page](https://forums.plex.tv/t/certain-files-not-showing-up/738928.md?page=2)