# Certain Local Trailers Not Showing in Plex Library

**URL:** <https://forums.plex.tv/t/certain-local-trailers-not-showing-in-plex-library/907983>\
**Category:** Plex Players\
**Tags:** player-mac\
**Created:** [March 4, 2025, 7:45pm UTC](https://forums.plex.tv/t/certain-local-trailers-not-showing-in-plex-library/907983 "2025-03-04T19:45:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Windwusel](https://avatars.discourse-cdn.com/v4/letter/w/51bf81/32.png) [@Windwusel](https://forums.plex.tv/u/Windwusel)\
**Post date:** [March 4, 2025, 7:45pm UTC](https://forums.plex.tv/t/certain-local-trailers-not-showing-in-plex-library/907983/1 "2025-03-04T19:45:12Z")

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Hi everyone,

I’m experiencing an issue with local trailers not showing up in Plex, and I’m hoping someone can help me figure out what’s going wrong.

### Issue:

Some trailers I’ve placed in the “Trailers” subfolder under the respective movie directory do not appear in Plex. However, this is not a problem with the video files themselves. I have tested this by copying a trailer from a movie where trailers work fine into the folder of a movie where they do not show up. The result: even the working trailer does not appear when placed in the problematic movie’s “Trailers” folder.

I have noticed this issue with six movies so far, including:

- _Beverly Hills Cop (1984)_
- _Brother Bear (2003)_
- _The Bourne Conspiracy_

The videos are encoded in HEVC MP4 format and play fine on my computer. All were created using the same software and settings.

Movies/  
├── Movie Name (YYYY)/  
│ ├── Movie Name.ext  
│ ├── Trailers/  
│ │ ├── Trailer1.mp4  
│ │ ├── Trailer2.mp4  
│ ├── Shorts/  
│ ├── Scenes/

### What I’ve Tried:

- Ensuring trailers are named correctly.
- Copying known-working trailers into the non-working folders (they do not appear there either).
- Checking file permissions.
- Restarting Plex and refreshing the library.

### Questions:

- Has anyone encountered this issue before?
- Could there be a metadata-related problem causing Plex to ignore certain trailer folders?
- Are there any logs or debugging steps I should check to understand why these specific trailers are not being detected?

Any help would be greatly appreciated!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 2, 2025, 7:45pm UTC](https://forums.plex.tv/t/certain-local-trailers-not-showing-in-plex-library/907983/2 "2025-06-02T19:45:19Z")

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