# Certificate needs resetting. Reporting "API rate limit exceeded" New Server

**URL:** https://forums.plex.tv/t/certificate-needs-resetting-reporting-api-rate-limit-exceeded-new-server/764048
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [December 13, 2021, 1:53am UTC](https://forums.plex.tv/t/certificate-needs-resetting-reporting-api-rate-limit-exceeded-new-server/764048 "2021-12-13T01:53:45Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![pinni](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@pinni](https://forums.plex.tv/u/pinni)
#### Post date: [December 13, 2021, 1:53am UTC](https://forums.plex.tv/t/certificate-needs-resetting-reporting-api-rate-limit-exceeded-new-server/764048/1 "2021-12-13T01:53:45Z")

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Server Version#: 1.25.2.5319  
Player Version#: [Plex.tv/desktop](http://Plex.tv/desktop)

I need to get my certificate access reset as my server can no longer receive the certificate to allow remote web secure access.

I have attached the [server log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) showing the certificate issue.

 ![Server certificate](https://global.discourse-cdn.com/plex/original/4X/a/3/4/a348c994c16bb8d18585b4ac1a45a682086582aa.jpeg)

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### Author: ![pinni](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@pinni](https://forums.plex.tv/u/pinni)
#### Post date: [December 13, 2021, 2:02am UTC](https://forums.plex.tv/t/certificate-needs-resetting-reporting-api-rate-limit-exceeded-new-server/764048/2 "2021-12-13T02:02:39Z")

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As a follow up after reading a heap of google searches and forum topics, I reset my plex.tv password and expelled all devices on reset.

After signing in to the server and my account again, it still reports the same certificate error repeatedly.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [March 13, 2022, 2:03am UTC](https://forums.plex.tv/t/certificate-needs-resetting-reporting-api-rate-limit-exceeded-new-server/764048/3 "2022-03-13T02:03:14Z")

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