# Change Email Address - not working

**URL:** <https://forums.plex.tv/t/change-email-address-not-working/868197>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [February 3, 2024, 11:33pm UTC](https://forums.plex.tv/t/change-email-address-not-working/868197 "2024-02-03T23:33:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![cliftonavenue](https://avatars.discourse-cdn.com/v4/letter/c/54ee81/32.png) [@cliftonavenue](https://forums.plex.tv/u/cliftonavenue)\
**Post date:** [February 3, 2024, 11:33pm UTC](https://forums.plex.tv/t/change-email-address-not-working/868197/1 "2024-02-03T23:33:09Z")

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I’ve decided I want to change my email address. I can’t do this, so I’m here to ask if there is a method I’ve missed. I go Account Settings/Personal Information. Here I can change the email address but it will not stick as when I put in a new email and a new password and ‘save changes’, I get an ‘invalid password’ error.

What is the correct procedure to change the email address and the associated password?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 3, 2024, 11:33pm UTC](https://forums.plex.tv/t/change-email-address-not-working/868197/2 "2024-05-03T23:33:29Z")

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