# Change Email

**URL:** <https://forums.plex.tv/t/change-email/485842>\
**Category:** General Discussions\
**Created:** [November 4, 2019, 9:29pm UTC](https://forums.plex.tv/t/change-email/485842 "2019-11-04T21:29:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Bsmcclure](https://avatars.discourse-cdn.com/v4/letter/b/ac91a4/32.png) [@Bsmcclure](https://forums.plex.tv/u/Bsmcclure)\
**Post date:** [November 4, 2019, 9:29pm UTC](https://forums.plex.tv/t/change-email/485842/1 "2019-11-04T21:29:15Z")

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Hi there, I recently got access to my social media accounts again after being locked out/taking a break from the internet. I have access to my facebook and am able to login to Plex via facebook but it’s linked to an email service (ProtonMail) that I thought I would use but I ended up paying for the first month and having my computer crash and I haven’t started back up online again until just recently. I no longer pay for that email service so I cannot receive the email to reset the password and I cannot reset the password as I don’t know the current password, just was able to login via Facebook. I can provide whatever proof necessary to reclaim the account with my proper email. I still pay for a yearly service of Plex Pass.

Thank you,

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [November 4, 2019, 9:57pm UTC](https://forums.plex.tv/t/change-email/485842/2 "2019-11-04T21:57:54Z")

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If you can login via facebook, then you should be able to change your email address here: [https://app.plex.tv/desktop#!/settings/account](https://app.plex.tv/desktop#!/settings/account)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 2, 2020, 9:57pm UTC](https://forums.plex.tv/t/change-email/485842/3 "2020-02-02T21:57:55Z")

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