# Changed phone and Plex removed from Authenticator app

**URL:** https://forums.plex.tv/t/changed-phone-and-plex-removed-from-authenticator-app/858787
**Category:** General Discussions
**Tags:** server-windows, plex-web
**Created:** [November 6, 2023, 8:41am UTC](https://forums.plex.tv/t/changed-phone-and-plex-removed-from-authenticator-app/858787 "2023-11-06T08:41:38Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![FamiljenOlars](https://avatars.discourse-cdn.com/v4/letter/f/f04885/32.png) [@FamiljenOlars](https://forums.plex.tv/u/FamiljenOlars)
#### Post date: [November 6, 2023, 8:41am UTC](https://forums.plex.tv/t/changed-phone-and-plex-removed-from-authenticator-app/858787/1 "2023-11-06T08:41:38Z")

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I changed my Iphone and then discovered that my Microsoft Authenticator I use for generating codes to access my account doesn’t have my Plex account, which means that I can’t use the Authenticator to generate codes.  
Apparatently, I haven’t generated reset codes (very stupid of me), so now I can’t use my new Iphone to enjoy my Plex content!  
Is there any way that I can circumvent this???

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [February 4, 2024, 8:42am UTC](https://forums.plex.tv/t/changed-phone-and-plex-removed-from-authenticator-app/858787/2 "2024-02-04T08:42:15Z")

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