# Changing Email

**URL:** <https://forums.plex.tv/t/changing-email/936539>\
**Category:** General Discussions\
**Tags:** account\
**Created:** [February 20, 2026, 10:01am UTC](https://forums.plex.tv/t/changing-email/936539 "2026-02-20T10:01:36Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![teromonder](https://avatars.discourse-cdn.com/v4/letter/t/91b2a8/32.png) [@teromonder](https://forums.plex.tv/u/teromonder)\
**Post date:** [February 20, 2026, 10:01am UTC](https://forums.plex.tv/t/changing-email/936539/1 "2026-02-20T10:01:37Z")

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Hi,

This is my first time so I apologize if I am doing this incorrectly. I have a different email account with plex pass for lifetime. Sadly that email account has been terminated as it was connected to my university and I am not part of it anymore. Is it possible to switch to another email adress? I cant even log in as it keep sending password to my account which is disable due to authentication method. How can I change email adress so I can keep using my account?

Thanks in advance!

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [February 20, 2026, 10:24am UTC](https://forums.plex.tv/t/changing-email/936539/2 "2026-02-20T10:24:11Z")

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In an ideal world, you should have changed the email address on your Plex account, while you still had access to that mail account.

And for a regular login, you wouldn’t even have need to access the mail inbox. All you’d need is the email address and the Plex password.  
Then it is a simple matter of editing the email address here: [https://app.plex.tv/desktop/#!/settings/account](https://app.plex.tv/desktop/#!/settings/account)

If you still have copies of older email from plex, or bank transaction logs, you could write to [https://www.plex.tv/contact/?option=billing-issues#p-contact](https://www.plex.tv/contact/?option=billing-issues#p-contact) and ask them for help.

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**Author:** ![teromonder](https://avatars.discourse-cdn.com/v4/letter/t/91b2a8/32.png) [@teromonder](https://forums.plex.tv/u/teromonder)\
**Post date:** [February 20, 2026, 11:23am UTC](https://forums.plex.tv/t/changing-email/936539/3 "2026-02-20T11:23:40Z")

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I tried to ask the uni to prolong just a month but sadly they are quite stubborn hence I have this issue. I do have my plex logged in on my nvidia shield. Can I do something via that?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [February 20, 2026, 11:24am UTC](https://forums.plex.tv/t/changing-email/936539/4 "2026-02-20T11:24:17Z")

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Unfortunately not.  
Please use the contact form I linked above.

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**Author:** ![teromonder](https://avatars.discourse-cdn.com/v4/letter/t/91b2a8/32.png) [@teromonder](https://forums.plex.tv/u/teromonder)\
**Post date:** [February 23, 2026, 1:02pm UTC](https://forums.plex.tv/t/changing-email/936539/5 "2026-02-23T13:02:55Z")

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I have done that but I have not received any reply still. I have checked junk mail as well.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 24, 2026, 1:02pm UTC](https://forums.plex.tv/t/changing-email/936539/6 "2026-05-24T13:02:58Z")

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