# Changing password server unavailable

**URL:** <https://forums.plex.tv/t/changing-password-server-unavailable/842480>\
**Category:** Plex Media Server\
**Created:** [May 27, 2023, 3:30am UTC](https://forums.plex.tv/t/changing-password-server-unavailable/842480 "2023-05-27T03:30:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dstewart\_gb](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dstewart_gb/32/347274_2.png) [@dstewart\_gb](https://forums.plex.tv/u/dstewart_gb)\
**Post date:** [May 27, 2023, 3:30am UTC](https://forums.plex.tv/t/changing-password-server-unavailable/842480/1 "2023-05-27T03:30:12Z")

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Wow, I changed my password and now my server is unaccessible no matter what I am trying. I am so frustrated. Why hasn’t this been resolved? Someone please, please help

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [May 27, 2023, 5:20am UTC](https://forums.plex.tv/t/changing-password-server-unavailable/842480/2 "2023-05-27T05:20:45Z")

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Changing your password removes the Plex Media Server from your account (it signs you out).

You need to re-claim the server.

From a system on the same network, go to http://server\_ip\_address:32400/web. For example, if the IP address of the server is 10.1.2.3, go to [http://10.1.2.3:32400/web](http://10.1.2.3:32400/web). You should be prompted to sign in and claim the server. Skip any steps about adding media/libraries/etc.

If you are on the server itself, you can go to [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) or [http://localhost:32400/web](http://localhost:32400/web).

Write back if you run into issues. Need to know PMS version (1.30.x.yyyy, 1.31.x.yyyy, etc) and platform (Windows/Linux/Docker/etc).

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 25, 2023, 5:21am UTC](https://forums.plex.tv/t/changing-password-server-unavailable/842480/3 "2023-08-25T05:21:14Z")

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