# Channel Mapping does not save

**URL:** <https://forums.plex.tv/t/channel-mapping-does-not-save/679946>\
**Category:** Live TV & DVR\
**Tags:** livetv-dvr, server-windows\
**Created:** [January 19, 2021, 12:09am UTC](https://forums.plex.tv/t/channel-mapping-does-not-save/679946 "2021-01-19T00:09:09Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![papacubanlover](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/papacubanlover/32/6256_2.png) [@papacubanlover](https://forums.plex.tv/u/papacubanlover)\
**Post date:** [January 19, 2021, 12:09am UTC](https://forums.plex.tv/t/channel-mapping-does-not-save/679946/1 "2021-01-19T00:09:09Z")

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Server Version#: (4.50.1) 1.21.1.3876  
Player Version#: latest Public Channel  
Tuner Make/Model: NVidia Shield  
Guide/Lineup name: OTA  
Using XMLTV?: No  
Channel number/Name: All of them  
\<If providing [server logs,](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging\>

Tuner Make/Model: HD HomeRun [HDHomeRun CONNECT QUATRO] [HDHomeRun CONNECT QUATRO] [HDHomeRun CONNECT]  
Location: United States  
Signal type: Antenna  
Language: English

I have removed my HD HomeRun configured DVRs from the listing as instructed, and when I have attempted to add them back, they will not properly show. The process of finding the channels goes through, and even sometimes, the EPG will build. Whenever you tune to a channel, it will state it cannot find the requested channel. I go back into the webserver configurations and see that the DVRs Manage Channels are zeroed out. All mappings of channels are erased, and manually setting them again does not save.

Logs if that helps: [Microsoft OneDrive](https://1drv.ms/u/s!AnkVAQr25ynEgd06LI8AsYKOj2rQXQ?e=eqhv3R)

 ![image](https://global.discourse-cdn.com/plex/original/3X/7/2/72414a9d3dc02ad48321df7a07f92768d9661f84.jpeg)

 ![image](https://global.discourse-cdn.com/plex/original/3X/9/0/906ff5978e63ca8189e2aac8bd8e5f42400d9112.png)

 ![image](https://global.discourse-cdn.com/plex/original/3X/c/e/cede391b5f276c79581eeb69719ee63ae88e0129.jpeg)

 ![image](https://global.discourse-cdn.com/plex/original/3X/0/0/00943506eb7775d22bdebde2afa89b0186239dbf.png)

 ![image](https://global.discourse-cdn.com/plex/original/3X/0/8/08717454466238fb51dad9bf0f73c3a2a98edc5a.jpeg)

 ![image](https://global.discourse-cdn.com/plex/original/3X/f/5/f58c34cc96b7b9c7e77c303758c77d8a8a1a891a.png)

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**Author:** ![jakepmatthews](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@jakepmatthews](https://forums.plex.tv/u/jakepmatthews)\
**Post date:** [January 19, 2021, 12:18am UTC](https://forums.plex.tv/t/channel-mapping-does-not-save/679946/2 "2021-01-19T00:18:04Z")

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Bump

Not sure if related but i have 1.21.1.3876 running on a linux box with a hauppageQuadHD and after i did a new scan i lost the NBC affiliate. It doesn’t do this on Kaffeine when i watch the tuner through that i can see the channel.

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**Author:** ![papacubanlover](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/papacubanlover/32/6256_2.png) [@papacubanlover](https://forums.plex.tv/u/papacubanlover)\
**Post date:** [January 19, 2021, 12:20am UTC](https://forums.plex.tv/t/channel-mapping-does-not-save/679946/3 "2021-01-19T00:20:07Z")

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I can see all channels and the only source of Live TV through the HDHomeRun App on my FireCube and Nvidia Shield. I am pretty sure it is something to do with the xml for channels, but I do not know where to find that or to get a custom one for testing.

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**Author:** ![papacubanlover](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/papacubanlover/32/6256_2.png) [@papacubanlover](https://forums.plex.tv/u/papacubanlover)\
**Post date:** [January 20, 2021, 3:37am UTC](https://forums.plex.tv/t/channel-mapping-does-not-save/679946/4 "2021-01-20T03:37:04Z")

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I had to remove my plexdata rename my server and statically assign the HDHomeRun devices for it to properly keep the settings. Now if I can get the actual various players to play the stream consistently.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 20, 2021, 3:37am UTC](https://forums.plex.tv/t/channel-mapping-does-not-save/679946/5 "2021-04-20T03:37:11Z")

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