# Checking connection speed message

**URL:** https://forums.plex.tv/t/checking-connection-speed-message/860032
**Category:** Plex Media Server
**Tags:** server-docker, samsung-tizen
**Created:** [November 19, 2023, 7:05pm UTC](https://forums.plex.tv/t/checking-connection-speed-message/860032 "2023-11-19T19:05:07Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)
#### Post date: [November 19, 2023, 10:11pm UTC](https://forums.plex.tv/t/checking-connection-speed-message/860032/2 "2023-11-19T22:11:57Z")

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> [@stefancr\_scip\_be](#):
>
> Is there a bug since a recent update of the Plex Server or the Samsung Plex app?

Possibly

There was a few other people having the same problem, also on a Samsung Tizen

> [@Checking connection speed message but only on Tizen](https://forums.plex.tv/t/checking-connection-speed-message-but-only-on-tizen/859212):
>
> Server Version#: 1.32.7.7621 (Running on Debian 12) Player Version#: Tizen 5.71.1 Last night and today, 2 of my friends that stream from me both ran into the same problem. They clicked on a show and in the top right corner, it displayed ‘Checking connection speed to PlexServer’ and just got the spinning wheel of death. Other people were streaming around the same time on Roku, Android and Apple TV and I called them and they said streaming has been rock solid with zero problems. I quickly reali…

It also seemed to magically fix itself without any definitive interaction

I suggested he disable the “Quality suggestions” but he said he already did that and it didn’t fix it

AFAIK that’s what’s checking the connection speed. If it doesn’t stop after you disable it, that sure sounds like a bug, but idk

You can try it, just to see. On the TV under **Video → Quality Suggestions**

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