# Chromecast crash on plex initialization **URL:** \ **Category:** Plex Players\ **Tags:** chromecast\ **Created:** [August 9, 2023, 7:03pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991 "2023-08-09T19:03:12Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ferrat](https://avatars.discourse-cdn.com/v4/letter/f/96bed5/32.png) [@ferrat](https://forums.plex.tv/u/ferrat)\ **Post date:** [August 9, 2023, 7:03pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/1 "2023-08-09T19:03:12Z")
Server Version#: 1.32.6.7371 Player Version#: Android version9.28.0.3162 Iphone version 8.22 Computer Webversion 4.112.0 Chromecast versions tested against: Chromcast Gen 2 Chromcast Gen 3 Chromcast Ultra Progresswheel gets to the bottom and then the Chromecast disconnects and makes a soft reboot on all chromecasts, was working without issue until today on all devices. All devices play streams without issue, only casting fails. Tried reinstalling the apps, tried reseting chromecasts. ---
**Author:** ![hesdago](https://avatars.discourse-cdn.com/v4/letter/h/5f9b8f/32.png) [@hesdago](https://forums.plex.tv/u/hesdago)\ **Post date:** [August 9, 2023, 7:04pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/2 "2023-08-09T19:04:43Z")
Same issue, all chrome cast devices from the house are affected. ---
**Author:** ![CapnRat](https://avatars.discourse-cdn.com/v4/letter/c/ccd318/32.png) [@CapnRat](https://forums.plex.tv/u/CapnRat)\ **Post date:** [August 9, 2023, 8:00pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/3 "2023-08-09T20:00:49Z")
Same issue here, on multiple different Chromecast devices, and it also started happening when casting to the android tv directly. ---
**Author:** ![lukejd5](https://avatars.discourse-cdn.com/v4/letter/l/898d66/32.png) [@lukejd5](https://forums.plex.tv/u/lukejd5)\ **Post date:** [August 9, 2023, 8:10pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/4 "2023-08-09T20:10:15Z")
Same problem for me. Tried on two chromecasts from two iPhones and an android phone Just started doing this today Plexamp does the same ---
**Author:** ![ferrat](https://avatars.discourse-cdn.com/v4/letter/f/96bed5/32.png) [@ferrat](https://forums.plex.tv/u/ferrat)\ **Post date:** [August 9, 2023, 8:54pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/5 "2023-08-09T20:54:27Z")
Sounds like a pushed update to the Chromecast app might have been faulty? If it started about the same time for everyone, seems to be the most likely. ---
**Author:** ![TheS4ndm4n](https://avatars.discourse-cdn.com/v4/letter/t/cdc98d/32.png) [@TheS4ndm4n](https://forums.plex.tv/u/TheS4ndm4n)\ **Post date:** [August 9, 2023, 9:05pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/6 "2023-08-09T21:05:00Z")
Same problem here. Chromecast 4k. Worked fine this morning. And I didn’t update the android app I use to cast from or the server since then. So it must be the chromecast. ---
**Author:** ![tinoperez](https://avatars.discourse-cdn.com/v4/letter/t/7feea3/32.png) [@tinoperez](https://forums.plex.tv/u/tinoperez)\ **Post date:** [August 9, 2023, 9:08pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/7 "2023-08-09T21:08:57Z")
Same hehe ---
**Author:** ![robertblindsay](https://avatars.discourse-cdn.com/v4/letter/r/8e8cbc/32.png) [@robertblindsay](https://forums.plex.tv/u/robertblindsay)\ **Post date:** [August 9, 2023, 9:15pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/8 "2023-08-09T21:15:21Z")
Same issue here. Just started in the last few hours. It affects all of my chromecasts and is the same issue regardless of the device used to cast. ---
**Author:** ![Doxiten](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/doxiten/32/308534_2.png) [@Doxiten](https://forums.plex.tv/u/Doxiten)\ **Post date:** [August 9, 2023, 9:36pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/9 "2023-08-09T21:36:50Z")
Same For Me 😢 ---
**Author:** ![erik.n.joo](https://avatars.discourse-cdn.com/v4/letter/e/839c29/32.png) [@erik.n.joo](https://forums.plex.tv/u/erik.n.joo)\ **Post date:** [August 9, 2023, 10:13pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/10 "2023-08-09T22:13:56Z")
Same issue, Chromecast starts loading then stops a few seconds later and goes back to showing pictures. All other streaming apps can cast to it just fine, only Plex seems to be having a problem connecting to it. ---
**Author:** ![poul0004](https://avatars.discourse-cdn.com/v4/letter/p/71e660/32.png) [@poul0004](https://forums.plex.tv/u/poul0004)\ **Post date:** [August 9, 2023, 11:45pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/11 "2023-08-09T23:45:26Z")
Also happening on Gen 1 Chromecast ---
**Author:** ![HankytheP](https://avatars.discourse-cdn.com/v4/letter/h/13edae/32.png) [@HankytheP](https://forums.plex.tv/u/HankytheP)\ **Post date:** [August 10, 2023, 4:44am UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/12 "2023-08-10T04:44:45Z")
Happening here as well. Also experiencing the same issue with casting to my Philips smart tv running Android TV. ---
**Author:** ![ferrat](https://avatars.discourse-cdn.com/v4/letter/f/96bed5/32.png) [@ferrat](https://forums.plex.tv/u/ferrat)\ **Post date:** [August 10, 2023, 6:40am UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/13 "2023-08-10T06:40:10Z")
Seems to have been resolved, at least for me now. No issues casting now from any device to any gen Chromecast. ---
**Author:** ![tinoperez](https://avatars.discourse-cdn.com/v4/letter/t/7feea3/32.png) [@tinoperez](https://forums.plex.tv/u/tinoperez)\ **Post date:** [August 10, 2023, 11:24am UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/14 "2023-08-10T11:24:03Z")
lucky you, we (me) are still in the dark as to why or how to resolve it. ---
**Author:** ![OMSmolina](https://avatars.discourse-cdn.com/v4/letter/o/5daacb/32.png) [@OMSmolina](https://forums.plex.tv/u/OMSmolina)\ **Post date:** [August 10, 2023, 11:32am UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/15 "2023-08-10T11:32:52Z")
I can access now with the android app and the web client in chrome but nothing appears in the windows app, I have tried to uninstall/install on different computers, restarted chromcast, reset chromecast and wifi. With youtube and other applications chromecast works without problems… any ideas? The buttons on the lock screen are now all wrong.. (android)🤦‍♂️ ![Screenshot_2023-08-10-13-42-58-434_lockscreen](https://global.discourse-cdn.com/plex/original/4X/9/9/7/99792602360c1623ee77a02905410ba2a88be9b1.jpeg) ---
**Author:** ![Doxiten](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/doxiten/32/308534_2.png) [@Doxiten](https://forums.plex.tv/u/Doxiten)\ **Post date:** [August 10, 2023, 1:28pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/16 "2023-08-10T13:28:04Z")
> [@tinoperez](#): > > lucky you, we (me) are still in the dark as to why or how to resolve it. it works for me too, I didn’t do anything in particular ---
**Author:** ![ferrat](https://avatars.discourse-cdn.com/v4/letter/f/96bed5/32.png) [@ferrat](https://forums.plex.tv/u/ferrat)\ **Post date:** [August 10, 2023, 5:53pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/17 "2023-08-10T17:53:00Z")
If the problem was what I guessed, meaning the chromecast app then there is nothing to do. I did nothing, they either rolled back the app of fixed it but as chromecast towards users is a bit of a black box. Try restarting you chromecast perhaps or cast another app, see if that helps if something is cached on the device. ---
**Author:** ![tinoperez](https://avatars.discourse-cdn.com/v4/letter/t/7feea3/32.png) [@tinoperez](https://forums.plex.tv/u/tinoperez)\ **Post date:** [August 10, 2023, 6:20pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/18 "2023-08-10T18:20:07Z")
Thanks bud, Did that , I’m still having the same issue with plex (web/app/player), all other apps are streaming to the chromecast ok. ---
**Author:** ![TellTodd](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@TellTodd](https://forums.plex.tv/u/TellTodd)\ **Post date:** [August 10, 2023, 7:12pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/19 "2023-08-10T19:12:12Z")
btw: other players still working/streaming just plex is unable to connect ---
**Author:** ![hshah](https://avatars.discourse-cdn.com/v4/letter/h/779978/32.png) [@hshah](https://forums.plex.tv/u/hshah)\ **Post date:** [August 10, 2023, 8:01pm UTC](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991/20 "2023-08-10T20:01:18Z")
Got the same issue here. Cannot cast from Chrome on my laptop, Plex on Android, Plex on iPhone or Plex on iPad ☹ I am able to cast YouTube, Netflix, Amazon Video etc. [Next page](https://forums.plex.tv/t/chromecast-crash-on-plex-initialization/849991.md?page=2)