# Claim Plex server

**URL:** <https://forums.plex.tv/t/claim-plex-server/792595>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [May 13, 2022, 1:54am UTC](https://forums.plex.tv/t/claim-plex-server/792595 "2022-05-13T01:54:02Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [May 13, 2022, 2:22am UTC](https://forums.plex.tv/t/claim-plex-server/792595/2 "2022-05-13T02:22:21Z")

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DSM 6 or DSM 7 ?

> [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/21):
>
> FAQ 15: Claiming & Connecting to a troublesome Synology server This FAQ is for those situations where the normal claim process has failed. There are multiple techniques to accomplish this. DSM 7 Uninstall the package with the “Keep” option Reinstall the package , selecting the “Plex Claim Token” option Click “Get Plex Claim Token”. Browser tab will open and display a “claim-xxxxxxx” token string “COPY” the string Return to the installer window PASTE the claim-xxxxx into the small window …

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