# Claim server impossible

**URL:** <https://forums.plex.tv/t/claim-server-impossible/776258>\
**Category:** Plex Media Server\
**Tags:** server-linux-arm\
**Created:** [February 13, 2022, 8:54pm UTC](https://forums.plex.tv/t/claim-server-impossible/776258 "2022-02-13T20:54:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![xicepoub](https://avatars.discourse-cdn.com/v4/letter/x/bbce88/32.png) [@xicepoub](https://forums.plex.tv/u/xicepoub)\
**Post date:** [February 13, 2022, 8:54pm UTC](https://forums.plex.tv/t/claim-server-impossible/776258/1 "2022-02-13T20:54:21Z")

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Hey there !

Got RPI4 with OMV and plexmediaserver installed on it.

Had to standby my hardware for a while. I restarted it today. I still have access to my plexmediaserver but plex ask me to claim my server (again). Strange.

I read many things on the forum, the web, etc. Can’t find any solution.

I tried : clear browser cache, sign in sign out, reinstall plex, claim from many different clients (mac, smartphone, pc …), edit preferences.xml, set google as DNS …

I can click the claim button, it’s loading for a while then the button is clickable again but nothing happens. Tried to claim it from setup page and from plex “homepage”.

By the way, I can’t update my server until it’s not claimed. My librairies are still accessible.

Help would be much appreciated.

Thank you !

Ice

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 14, 2022, 8:54pm UTC](https://forums.plex.tv/t/claim-server-impossible/776258/2 "2022-05-14T20:54:46Z")

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