# Claiming server Issue **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [August 27, 2024, 10:15pm UTC](https://forums.plex.tv/t/claiming-server-issue/886489 "2024-08-27T22:15:40Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![gfsmonteiro](https://avatars.discourse-cdn.com/v4/letter/g/bbce88/32.png) [@gfsmonteiro](https://forums.plex.tv/u/gfsmonteiro)\ **Post date:** [October 2, 2024, 1:54pm UTC](https://forums.plex.tv/t/claiming-server-issue/886489/5 "2024-10-02T13:54:18Z")
Might be a long shot, but I had a similar issue and it turned out to be my DNS settings. I was using automatic DNS configuration via DHCP, therefore ultimately using my router as the DNS server, which in turn pointed to my service provider’s DNS. Once I switched to manual DNS configuration and used Cloudflare’s DNS (1.1.1.1), it all went back to working. As I said, it’s a long shot, but when everything else fails… I just posted about my own experience: > [@Claim Server Button Not Working Could Be a DNS Issue](https://forums.plex.tv/t/claim-server-button-not-working-could-be-a-dns-issue/891127): > > Server Version#: 1.41.0.8994 and older. Symptoms: All was working and suddenly you’re not authorized to access the server; You’re directed to the Settings page to “re”-claim your server; You click on the grey “Claim” button, it kind of flashes but nothing happens; You read the “New Claiming Requirements” post and think that you have to sign out first, then find the Plex tray icon, right-click on it and click on “Open Plex…” only to arrive at a page that gets stuck on a “Getting Ready…” infini… Good luck there. --- _[View the full topic](https://forums.plex.tv/t/claiming-server-issue/886489)._