# CloudSync to Google Drive Not Uploading **URL:** \ **Category:** General Discussions\ **Created:** [November 28, 2017, 8:47am UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670 "2017-11-28T08:47:33Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![jam3se](https://avatars.discourse-cdn.com/v4/letter/j/ec9cab/32.png) [@jam3se](https://forums.plex.tv/u/jam3se)\ **Post date:** [November 28, 2017, 8:47am UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/1 "2017-11-28T08:47:33Z")
Within the last week I have been unable to sync any media to the cloud using CloudSync and Google Drive. Has a Plex update killed this? I am not seeing anything meaningful in the logs. The issue first was when I deleted media from the CloudSync (due to Google Drive being at full capacity), it never removed it from Google Drive (after 24+ hours), so I manually removed all the media from Google Drive, Unlinked Google drive and Linked it again. Now it won’t upload anything. I see this in the logs: Nov 28, 2017 00:01:33.245 [0x80a991000] ERROR - CloudSync: Error 404 requesting XML from [http://127.0.0.1:32400/sync/xxx/xxx](http://127.0.0.1:32400/sync/xxx/xxx) Nov 28, 2017 00:01:33.350 [0x80a999c00] ERROR - LPE: unknown item 32522. Nov 28, 2017 00:01:33.350 [0x80a999c00] ERROR - Sync: failed to generate query for path library://xxx/item/%2Flibrary%2Fmetadata%2F32522 in sync item 20358642 Nov 28, 2017 00:01:33.364 [0x80a999c00] ERROR - LPE: unknown item 32961. Nov 28, 2017 00:01:33.364 [0x80a999c00] ERROR - Sync: failed to generate query for path library://xxx/item/%2Flibrary%2Fmetadata%2F32961 in sync item 20358945 Nov 28, 2017 00:01:33.364 [0x80a999c00] WARN - Sync: sync item 20358945 has an empty sync set query, assuming sync item is no longer valid ---
**Author:** ![Clint\_Burton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/clint_burton/32/10411_2.png) [@Clint\_Burton](https://forums.plex.tv/u/Clint_Burton)\ **Post date:** [November 28, 2017, 11:42pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/2 "2017-11-28T23:42:34Z")
Having a very similar issue, can not delete any files or add anything to to google drive…I see it in the transcode folder but never gets uploaded. ---
**Author:** ![b3dzik](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@b3dzik](https://forums.plex.tv/u/b3dzik)\ **Post date:** [November 29, 2017, 7:24pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/3 "2017-11-29T19:24:51Z")
Same here, transcode is working but upload to google drive isn’t. ---
**Author:** ![jam3se](https://avatars.discourse-cdn.com/v4/letter/j/ec9cab/32.png) [@jam3se](https://forums.plex.tv/u/jam3se)\ **Post date:** [November 30, 2017, 11:05am UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/4 "2017-11-30T11:05:50Z")
It would be nice if we could get some feedback from Plex. Surely this is a critical bug that needs fixing or something is being hidden from us? Even after many days I don’t even see it attempting to upload the file in the logs. ---
**Author:** ![b3dzik](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@b3dzik](https://forums.plex.tv/u/b3dzik)\ **Post date:** [November 30, 2017, 12:36pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/5 "2017-11-30T12:36:13Z")
And what about Plex Cloud? Same problem? Personally I can’t use it. I have too many freezes there. ---
**Author:** ![jam3se](https://avatars.discourse-cdn.com/v4/letter/j/ec9cab/32.png) [@jam3se](https://forums.plex.tv/u/jam3se)\ **Post date:** [November 30, 2017, 3:15pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/6 "2017-11-30T15:15:04Z")
> @b3dzik said: > And what about Plex Cloud? Same problem? Personally I can’t use it. I have too many freezes there. I don’t really want to use Plex Cloud as Cloud Sync suits my needs. ---
**Author:** ![losarilindos](https://avatars.discourse-cdn.com/v4/letter/l/e56c9b/32.png) [@losarilindos](https://forums.plex.tv/u/losarilindos)\ **Post date:** [November 30, 2017, 7:54pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/7 "2017-11-30T19:54:06Z")
I have the same problem with CloudSync, this is not serius, it almost 10 days not working, I’m going to cancel my suscription. Nobody of plex have a work? ---
**Author:** ![b3dzik](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@b3dzik](https://forums.plex.tv/u/b3dzik)\ **Post date:** [November 30, 2017, 8:06pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/8 "2017-11-30T20:06:10Z")
Any good plex alternative? ---
**Author:** ![jam3se](https://avatars.discourse-cdn.com/v4/letter/j/ec9cab/32.png) [@jam3se](https://forums.plex.tv/u/jam3se)\ **Post date:** [December 1, 2017, 8:59am UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/9 "2017-12-01T08:59:48Z")
Interesting: [https://forums.plex.tv/discussion/297835/plex-cloud#latest](https://forums.plex.tv/discussion/297835/plex-cloud#latest) Something is definitely going down with Plex and Google Drive, people can’t access their libraries on Google Drive using Plex Cloud either. Hopefully there is some feedback from Plex soon. ---
**Author:** ![b3dzik](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@b3dzik](https://forums.plex.tv/u/b3dzik)\ **Post date:** [December 1, 2017, 1:05pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/10 "2017-12-01T13:05:17Z")
Ok, so now we’re waiting… ---
**Author:** ![jam3se](https://avatars.discourse-cdn.com/v4/letter/j/ec9cab/32.png) [@jam3se](https://forums.plex.tv/u/jam3se)\ **Post date:** [December 8, 2017, 2:06am UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/11 "2017-12-08T02:06:42Z")
New version of Plex is out. Still doesn’t fix the issue. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [December 8, 2017, 2:31am UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/12 "2017-12-08T02:31:19Z")
May I have some log files (Debug , not Verbose) which are captured when trying to sync ? ---
**Author:** ![jam3se](https://avatars.discourse-cdn.com/v4/letter/j/ec9cab/32.png) [@jam3se](https://forums.plex.tv/u/jam3se)\ **Post date:** [December 8, 2017, 3:11pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/13 "2017-12-08T15:11:02Z")
@ChuckPA Sent you the log files via PM ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [December 8, 2017, 4:24pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/14 "2017-12-08T16:24:04Z")
@jam3se I can confirm your findings when I attempt to sync. I am investigating now. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [December 8, 2017, 4:43pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/15 "2017-12-08T16:43:07Z")
I’ve submitted the bug report for this regression with your and my log files. ---
**Author:** ![jam3se](https://avatars.discourse-cdn.com/v4/letter/j/ec9cab/32.png) [@jam3se](https://forums.plex.tv/u/jam3se)\ **Post date:** [December 8, 2017, 8:12pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/16 "2017-12-08T20:12:33Z")
@ChuckPA Thanks! ---
**Author:** ![reded23](https://avatars.discourse-cdn.com/v4/letter/r/8491ac/32.png) [@reded23](https://forums.plex.tv/u/reded23)\ **Post date:** [December 9, 2017, 5:57pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/17 "2017-12-09T17:57:59Z")
Same here any news ? Weird it says Amazon in the logs when its Google Cloud ? Dec 09, 2017 09:35:02.641 [12672] DEBUG - CloudSync: Starting sync Dec 09, 2017 09:35:02.646 [12672] DEBUG - HTTP requesting GET [http://127.0.0.1:32400/sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx](http://127.0.0.1:32400/sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx) Dec 09, 2017 09:35:02.651 [11888] DEBUG - Request: [127.0.0.1:59493 (Loopback)] GET /sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0 (9 live) GZIP Signed-in Token (reded23) Dec 09, 2017 09:35:02.653 [12672] DEBUG - HTTP 404 response from GET [http://127.0.0.1:32400/sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx](http://127.0.0.1:32400/sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx) Dec 09, 2017 09:35:02.653 [8684] DEBUG - Completed: [127.0.0.1:59493] 404 GET /sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0 (9 live) GZIP 2ms 350 bytes Dec 09, 2017 09:35:02.653 [12672] ERROR - CloudSync: Error 404 requesting XML from [http://127.0.0.1:32400/sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0](http://127.0.0.1:32400/sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0) Dec 09, 2017 09:35:02.655 [12672] DEBUG - HTTP requesting GET [https://plex.tv/sync/upload?path=%2Fsync%2Ffc8caa30-bf5d-4ed1-aec1-03cc65854751%2F4d6680622be7968c3f34d4735af6d534ed2cdbc0%2Fsynced\_urls&contentType=text%2Fxml&contentLength=328&type=xml&auth\_token=xxxxxxxxxxxxxxxxxxxx](https://plex.tv/sync/upload?path=%2Fsync%2Ffc8caa30-bf5d-4ed1-aec1-03cc65854751%2F4d6680622be7968c3f34d4735af6d534ed2cdbc0%2Fsynced_urls&contentType=text%2Fxml&contentLength=328&type=xml&auth_token=xxxxxxxxxxxxxxxxxxxx) Dec 09, 2017 09:35:02.956 [7812] DEBUG - Auth: authenticated user 1 as reded23 Dec 09, 2017 09:35:02.958 [11888] DEBUG - Request: [173.239.228.31:62252 (WAN)] GET /sync/transcodeQueue (9 live) TLS GZIP Signed-in Token (reded23) Dec 09, 2017 09:35:02.963 [7812] DEBUG - Completed: [173.239.228.31:62252] 200 GET /sync/transcodeQueue (9 live) TLS GZIP 5ms 470 bytes (pipelined: 9) Dec 09, 2017 09:35:03.399 [12672] DEBUG - HTTP 200 response from GET [https://plex.tv/sync/upload?path=%2Fsync%2Ffc8caa30-bf5d-4ed1-aec1-03cc65854751%2F4d6680622be7968c3f34d4735af6d534ed2cdbc0%2Fsynced\_urls&contentType=text%2Fxml&contentLength=328&type=xml&auth\_token=xxxxxxxxxxxxxxxxxxxx](https://plex.tv/sync/upload?path=%2Fsync%2Ffc8caa30-bf5d-4ed1-aec1-03cc65854751%2F4d6680622be7968c3f34d4735af6d534ed2cdbc0%2Fsynced_urls&contentType=text%2Fxml&contentLength=328&type=xml&auth_token=xxxxxxxxxxxxxxxxxxxx) Dec 09, 2017 09:35:03.405 [12672] DEBUG - HTTP requesting PUT [https://plex-cloudsync.s3.amazonaws.com/sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0/synced\_urls](https://plex-cloudsync.s3.amazonaws.com/sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0/synced_urls) Dec 09, 2017 09:35:04.119 [12672] DEBUG - HTTP 200 response from PUT [https://plex-cloudsync.s3.amazonaws.com/sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0/synced\_urls](https://plex-cloudsync.s3.amazonaws.com/sync/fc8caa30-bf5d-4ed1-aec1-03cc65854751/4d6680622be7968c3f34d4735af6d534ed2cdbc0/synced_urls) Dec 09, 2017 09:35:04.120 [12672] DEBUG - CloudSync: Finished uploading with status 200 Dec 09, 2017 09:35:04.120 [12672] DEBUG - CloudSync: Finished sync ---
**Author:** ![reded23](https://avatars.discourse-cdn.com/v4/letter/r/8491ac/32.png) [@reded23](https://forums.plex.tv/u/reded23)\ **Post date:** [December 15, 2017, 7:12pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/18 "2017-12-15T19:12:14Z")
Any News on this ? ---
**Author:** ![jam3se](https://avatars.discourse-cdn.com/v4/letter/j/ec9cab/32.png) [@jam3se](https://forums.plex.tv/u/jam3se)\ **Post date:** [December 16, 2017, 10:56am UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/19 "2017-12-16T10:56:11Z")
There was a new version of Plex released but it didn’t fix the issue. This has been broken for over a month now. ---
**Author:** ![weardown](https://avatars.discourse-cdn.com/v4/letter/w/e0b2c6/32.png) [@weardown](https://forums.plex.tv/u/weardown)\ **Post date:** [December 18, 2017, 6:31pm UTC](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670/20 "2017-12-18T18:31:35Z")
Same issue for me as well. I have actually deleted all my cloud synced movies, disjoined and rejoined my Google cloud sync account and still cannot upload to cloud sync. I get the same cloudsync error 404 as the first post in my Plex logs. And the converted movie just sits in a waiting to upload state. This feature has been working great for me since it was first introduced. Broke sometime in November for me. [Next page](https://forums.plex.tv/t/cloudsync-to-google-drive-not-uploading/215670.md?page=2)