# Codec and rating information randomly disappears **URL:** https://forums.plex.tv/t/codec-and-rating-information-randomly-disappears/668285 **Category:** Plex Labs **Tags:** plexamp **Created:** [December 22, 2020, 3:59am UTC](https://forums.plex.tv/t/codec-and-rating-information-randomly-disappears/668285 "2020-12-22T03:59:46Z") **Posts on this page:** 3 **Page:** 1
### Author: ![Jason\_D](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@Jason\_D](https://forums.plex.tv/u/Jason_D) #### Post date: [December 22, 2020, 3:59am UTC](https://forums.plex.tv/t/codec-and-rating-information-randomly-disappears/668285/1 "2020-12-22T03:59:47Z")
Since 3.4 update I’ve been experiencing an issue where the codec information and track rating randomly disappears. Getting it back is usually a matter of skipping back a track or two then going forward to the current track again and it reappears. There doesn’t seem to be any rhyme or reason to when it happens although I’m fairly sure it’s only happening on Tidal tracks added to my library. ![Screenshot_20201222-114856](https://global.discourse-cdn.com/plex/original/3X/e/2/e2f24d261061630279ff51176f5a7436c1a249a3.jpeg) ---
### Author: ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan) #### Post date: [December 22, 2020, 4:21am UTC](https://forums.plex.tv/t/codec-and-rating-information-randomly-disappears/668285/2 "2020-12-22T04:21:21Z")
good data point, we’ll have a look! might well be related to albums added from TIDAL. ---
### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system) #### Post date: [March 22, 2021, 4:21am UTC](https://forums.plex.tv/t/codec-and-rating-information-randomly-disappears/668285/3 "2021-03-22T04:21:22Z")
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