# Collection not playing with error "An error occurred loading items to play" **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [November 11, 2021, 11:20pm UTC](https://forums.plex.tv/t/collection-not-playing-with-error-an-error-occurred-loading-items-to-play/757149 "2021-11-11T23:20:31Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![mikelagase](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mikelagase/32/95855_2.png) [@mikelagase](https://forums.plex.tv/u/mikelagase)\ **Post date:** [November 11, 2021, 11:20pm UTC](https://forums.plex.tv/t/collection-not-playing-with-error-an-error-occurred-loading-items-to-play/757149/1 "2021-11-11T23:20:31Z")
Server Version#: 1.24.5.5173 Player Version#: Web Hi, I created a Collection called Nature Documentaries and I can see that 15 shows were added and can individually play items either through the show or the episode just fine, just cannot play it via the collection and get error “An error occurred loading items to play”. If I try to export this collection to a playlist, no items are exported. For other playlists, they export just fine and I can see the episodes. Would there be any reason why I can see and browse the shows and episodes in the Collection but cannot play the collection itself? Are there any logs that can help troubleshoot why the collection appears empty but is not? Very strange issue and haven’t seen this before and definitely seems like a bug UPDATE: Seems to be happening for documentary TV shows and episodes only as all other collections appear to be working. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [November 12, 2021, 5:18am UTC](https://forums.plex.tv/t/collection-not-playing-with-error-an-error-occurred-loading-items-to-play/757149/2 "2021-11-12T05:18:33Z")
so other TV collections are working? or do you mean only movie collections work fine ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [November 12, 2021, 5:23am UTC](https://forums.plex.tv/t/collection-not-playing-with-error-an-error-occurred-loading-items-to-play/757149/3 "2021-11-12T05:23:55Z")
OK can reproduce that with TV show collections making report. Thanks for letting us know ---
**Author:** ![mikelagase](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mikelagase/32/95855_2.png) [@mikelagase](https://forums.plex.tv/u/mikelagase)\ **Post date:** [November 12, 2021, 11:00pm UTC](https://forums.plex.tv/t/collection-not-playing-with-error-an-error-occurred-loading-items-to-play/757149/5 "2021-11-12T23:00:50Z")
@BigWheel , is there a way to track the progress of the report and potential fix? ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [November 12, 2021, 11:45pm UTC](https://forums.plex.tv/t/collection-not-playing-with-error-an-error-occurred-loading-items-to-play/757149/6 "2021-11-12T23:45:13Z")
I’m sorry we don’t have a public issue tracker. when it is fixed it will be listed in the release notes of server [here](https://forums.plex.tv/t/plex-media-server/30447/469) In the mean time if you need to play a TV collection you can filter on that collection and play it from the library. ![Plex](https://global.discourse-cdn.com/plex/original/4X/e/8/7/e8738420235959b90b42c7f5e04fa3d2646b5a5a.jpeg) ---
**Author:** ![flipp-the-bunny](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/flipp-the-bunny/32/108314_2.png) [@flipp-the-bunny](https://forums.plex.tv/u/flipp-the-bunny)\ **Post date:** [December 11, 2021, 10:13pm UTC](https://forums.plex.tv/t/collection-not-playing-with-error-an-error-occurred-loading-items-to-play/757149/7 "2021-12-11T22:13:24Z")
I’ve been moving my music into a library on my Plex server and ran into the same error message when trying to play Collections I’m creating there. I can work-around by going to the Library → Collections sort and playing it that way and I tested making a TV show collection and it brought up the same error so I figure this may be related. My Movies collections seem to work fine though. Since it seems related, I just wanted to chime in and let you know it may be affecting more than just TV shows. Glad to see a fix may already be on the go though. Thanks! ---
**Author:** ![ant\_onebadant\_com](https://avatars.discourse-cdn.com/v4/letter/a/eb9ed0/32.png) [@ant\_onebadant\_com](https://forums.plex.tv/u/ant_onebadant_com)\ **Post date:** [December 23, 2021, 9:14pm UTC](https://forums.plex.tv/t/collection-not-playing-with-error-an-error-occurred-loading-items-to-play/757149/8 "2021-12-23T21:14:08Z")
I’m also getting this error “An error occurred loading items to play.” when I attempt to play a Collection of music from my library. This only recently started happening. I can play individual songs and albums just fine, but attempting to play a collection always results in an error. Any workarounds and or fixes to this issue? I just upgraded my server to “PlexMediaServer-1.25.2.5319-c43dc0277-x86\_64\_DSM7.spk” hoping this would fix the issue and ever rebuild all the metadata for my Music library. No luck. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 23, 2022, 9:14pm UTC](https://forums.plex.tv/t/collection-not-playing-with-error-an-error-occurred-loading-items-to-play/757149/9 "2022-03-23T21:14:34Z")
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