# Collection order: custom \>\> not saving **URL:** \ **Category:** Plex Players\ **Tags:** plex-web\ **Created:** [July 8, 2022, 8:57pm UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059 "2022-07-08T20:57:49Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![bunte\_strahlen](https://avatars.discourse-cdn.com/v4/letter/b/ed8c4c/32.png) [@bunte\_strahlen](https://forums.plex.tv/u/bunte_strahlen)\ **Post date:** [July 8, 2022, 8:57pm UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/1 "2022-07-08T20:57:49Z")
**hey there.** i am in the web interface of plex media server. when i drag and drop items around inside of a collection it seems to work fine first. but as soon as i refresh my changes are lost. my collection settings under advanced are set to `custom` ordering. i know this has been discussed a lot and apparently also a fix has been released. but on my side it is still not working. in both safari & chrome. thanks for listening! ☺ macos `12.3.1` safari `15.4` chrome `102` ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [July 8, 2022, 9:25pm UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/2 "2022-07-08T21:25:47Z")
What version of Plex Web are you using (e.g. via the local IP address of your server or the [https://app.plex.tv/desktop](https://app.plex.tv/desktop))? If you’re using the local version… which version of PMS do you have installed on that Mac? ---
**Author:** ![bunte\_strahlen](https://avatars.discourse-cdn.com/v4/letter/b/ed8c4c/32.png) [@bunte\_strahlen](https://forums.plex.tv/u/bunte_strahlen)\ **Post date:** [July 8, 2022, 9:54pm UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/3 "2022-07-08T21:54:15Z")
thx for your quick reply! i am on plex web `4.76.1`, plex media server `1.27.2.5929` and using the local ip address to access my server. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [July 8, 2022, 10:51pm UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/4 "2022-07-08T22:51:31Z")
Does the issue persist if you use the [hosted web app](https://app.plex.tv/)? ---
**Author:** ![bunte\_strahlen](https://avatars.discourse-cdn.com/v4/letter/b/ed8c4c/32.png) [@bunte\_strahlen](https://forums.plex.tv/u/bunte_strahlen)\ **Post date:** [July 9, 2022, 4:38pm UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/5 "2022-07-09T16:38:19Z")
yes, problem is exactly the same. as soon as i refresh, my order changes are lost. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [July 10, 2022, 8:21am UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/6 "2022-07-10T08:21:34Z")
With what media types are you experiencing this issue? I understand this should have been fixed for movie and artist collections . ---
**Author:** ![bunte\_strahlen](https://avatars.discourse-cdn.com/v4/letter/b/ed8c4c/32.png) [@bunte\_strahlen](https://forums.plex.tv/u/bunte_strahlen)\ **Post date:** [July 11, 2022, 10:42pm UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/7 "2022-07-11T22:42:52Z")
library type is “music”. inside i have audiobooks in m4b format. ![library](https://global.discourse-cdn.com/plex/original/4X/a/2/8/a28faf441787b01e866922b054c6b0349ed62f1a.jpeg) ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [July 12, 2022, 6:22am UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/8 "2022-07-12T06:22:12Z")
Inside that music library… do you experience this behavior with an artist, album or track based collection? ---
**Author:** ![bunte\_strahlen](https://avatars.discourse-cdn.com/v4/letter/b/ed8c4c/32.png) [@bunte\_strahlen](https://forums.plex.tv/u/bunte_strahlen)\ **Post date:** [July 19, 2022, 12:42pm UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/9 "2022-07-19T12:42:24Z")
sorry for the late reply, the email landed in my spam. its an album based collection that i have problems with. thank you. ---
**Author:** ![nukesean](https://avatars.discourse-cdn.com/v4/letter/n/b9e5f3/32.png) [@nukesean](https://forums.plex.tv/u/nukesean)\ **Post date:** [August 18, 2022, 10:00pm UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/10 "2022-08-18T22:00:24Z")
Same here. Custom ordering is totally broken and doesn’t work for me at all. It’s amazing they haven’t been able to fix this given how long it’s been a problem. Very frustrating. ---
**Author:** ![Mike\_v\_E](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mike_v_e/32/326548_2.png) [@Mike\_v\_E](https://forums.plex.tv/u/Mike_v_E)\ **Post date:** [September 16, 2022, 10:47am UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/11 "2022-09-16T10:47:46Z")
Same issue for me. My collections from a couple of days ago work fine, but any new collections experience this issue… My PlexPass ended yesterday, so maybe that has something to do with it? Did this issue ever get resolved for you @bunte_strahlen ? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 15, 2022, 10:48am UTC](https://forums.plex.tv/t/collection-order-custom-not-saving/800059/12 "2022-12-15T10:48:05Z")
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