# Collection stuck/"frozen"

**URL:** <https://forums.plex.tv/t/collection-stuck-frozen/889748>\
**Category:** Plex Media Server\
**Tags:** server-linux, plex-web\
**Created:** [September 27, 2024, 11:00pm UTC](https://forums.plex.tv/t/collection-stuck-frozen/889748 "2024-09-27T23:00:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ilikepie717](https://avatars.discourse-cdn.com/v4/letter/i/35a633/32.png) [@ilikepie717](https://forums.plex.tv/u/ilikepie717)\
**Post date:** [September 27, 2024, 11:00pm UTC](https://forums.plex.tv/t/collection-stuck-frozen/889748/1 "2024-09-27T23:00:44Z")

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Server Version#: 1.41.0.8994  
Player Version#: 4.139.0

I have a collection on my server that is essentially frozen. I cannot remove titles (I’ve tried deleting the collection name from the title and clicking “Remove from Collection”, nothing happens either way). I also cannot delete the collection outright, it’ll disappear for maybe a few minutes and reappear again. The console doesn’t report any issues, and I can’t find anything in the logs to suggest any errors.  
Not sure which logs would be helpful, If anyone would like to take a look at them feel free to reply and I can provide them.  
Thanks!

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [September 28, 2024, 12:22am UTC](https://forums.plex.tv/t/collection-stuck-frozen/889748/2 "2024-09-28T00:22:02Z")

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Usually, the `Plex Media Server.log` should show if there’s anything going on – e.g. some database corruption.  
Does the issue persist if you trigger / finish a database optimization (`Settings` \> `[Server Name]` \> `Manage` \> `Troubleshooting` → `Optimize Database`)?

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**Author:** ![ilikepie717](https://avatars.discourse-cdn.com/v4/letter/i/35a633/32.png) [@ilikepie717](https://forums.plex.tv/u/ilikepie717)\
**Post date:** [September 30, 2024, 6:35am UTC](https://forums.plex.tv/t/collection-stuck-frozen/889748/3 "2024-09-30T06:35:10Z")

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Thanks for the reply, unfortunately that didn’t seem to work. Here’s the log you mentioned. I optimized the database and cleaned bundles before I deleted the collection.

Here’s the line where it was deleted (first line of the file):

> Sep 29, 2024 23:20:48.997 [140110098082616] DEBUG - [Req#542370] Destroying metadata item 121308 (🟣 Cole’s Recommendations! 🟣)

And when it blipped back into existence:

> Sep 29, 2024 23:21:14.009 [140110102276920] DEBUG - [Req#5425f8] Added new metadata item (🟣 Cole’s Recommendations! 🟣) with ID 121322

It seemed to happen right after verifying if it had actually been removed by going to the Tags section under a title from said collection.  
Not only was the collection listed under Tags in the edit page, but clicking the x next to it doesn’t remove it after clicking Save Changes and exiting.  
[Plex Media Server.log](https://forums.plex.tv/uploads/short-url/m2g5iBODpkxWOVzkT0WybIS1lYb.log) (235.5 KB)

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<div class="post-metadata">

**Author:** ![ilikepie717](https://avatars.discourse-cdn.com/v4/letter/i/35a633/32.png) [@ilikepie717](https://forums.plex.tv/u/ilikepie717)\
**Post date:** [December 23, 2024, 10:00am UTC](https://forums.plex.tv/t/collection-stuck-frozen/889748/4 "2024-12-23T10:00:32Z")

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I am still having this issue, does anyone have any ideas? Logs don’t seem to show anything is wrong or corrupt.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 23, 2025, 10:01am UTC](https://forums.plex.tv/t/collection-stuck-frozen/889748/5 "2025-03-23T10:01:26Z")

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