# collections and managed users problem

**URL:** <https://forums.plex.tv/t/collections-and-managed-users-problem/220574>\
**Category:** General Discussions\
**Created:** [January 6, 2018, 11:31pm UTC](https://forums.plex.tv/t/collections-and-managed-users-problem/220574 "2018-01-06T23:31:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![cardsdoc](https://avatars.discourse-cdn.com/v4/letter/c/bcef8e/32.png) [@cardsdoc](https://forums.plex.tv/u/cardsdoc)\
**Post date:** [January 6, 2018, 11:31pm UTC](https://forums.plex.tv/t/collections-and-managed-users-problem/220574/1 "2018-01-06T23:31:00Z")

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I have several manged users (mainly my kids). I restrict their movies by tags. For example I’ve tagged all the movies with “Nathaniel” that I want my son to have access to and in user management for his account I restrict movies by the “Nathaniel” tag. This has worked very well. I finished creating all my collections and it works fine my main account but now all those collections seem hidden from managed users who have access to them. If I allow both collections and individual items to be shown (which I really don’t want) those individual movies will show up again in managed accounts but not the collection poster. Am I doing something wrong? Any way to fix this? One additional observation - I have one manged account that is only restricted by which libraries are available but no restrictions within those libraries. Collections works fine for that account.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 7, 2018, 12:26am UTC](https://forums.plex.tv/t/collections-and-managed-users-problem/220574/2 "2018-01-07T00:26:21Z")

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reported and confirmed:

> **[Movie Collections](https://forums.plex.tv/discussion/81160/movie-collections#Comment_1588440)**
>
> It would be awesome if there was a way to group movies for instance all bond movies or all harry potter movies under one icon that breaks out with all the movies.... also there should be a way to manually sort these "folders" by movie order rather...

apparently with collections activated, Plex checks for a non-existing tag/label on the collection and decides the underlying items are therefore not visible/allowed to managed users. planned to be fixed in some future update of Plex Web (no ETA).

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 12:24am UTC](https://forums.plex.tv/t/collections-and-managed-users-problem/220574/3 "2020-01-08T00:24:47Z")

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