# Collections broken: An error occurred loading items to play **URL:** \ **Category:** General Discussions\ **Created:** [October 12, 2021, 6:42am UTC](https://forums.plex.tv/t/collections-broken-an-error-occurred-loading-items-to-play/750159 "2021-10-12T06:42:26Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Thijxx](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thijxx/32/256934_2.png) [@Thijxx](https://forums.plex.tv/u/Thijxx)\ **Post date:** [October 12, 2021, 6:42am UTC](https://forums.plex.tv/t/collections-broken-an-error-occurred-loading-items-to-play/750159/1 "2021-10-12T06:42:26Z")
I can make collections of music but I cannot play them. When I press play on a collection in the web client, Mac client or Linux client I always get a Playback Error saying “an error occurred loading items to play”. Is this one of the features that only works on AMD64 based media servers? I run the Media Server on ARM. `Version 1.24.4.5081` In the debug log: `Content-Length is -1 (of total: -1).` ---
**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\ **Post date:** [October 12, 2021, 2:33pm UTC](https://forums.plex.tv/t/collections-broken-an-error-occurred-loading-items-to-play/750159/2 "2021-10-12T14:33:36Z")
Are you making the collections by adding artists or albums? If so, you’re probably seeing the same thing as this report: > [@Music Collection of Albums or Artists won't play, but Collection of Songs will](https://forums.plex.tv/t/music-collection-of-albums-or-artists-wont-play-but-collection-of-songs-will/739303): > > Server Version#: 1.24.1.4931 windows Player Version#: 4.59.2 web player I just started using collections instead of play lists 3 weeks ago. I have a collection of 200+ songs that plays fine . I have several Collections of Albums from different genre… so if i try and play my “Alternative” collection or “Hip Hop” collection i get error “Playback Error: An Error occurred loading items to play”… these collections had no problem like 2 weeks ago i haven’t played from them since then, but i have up… If you add tracks, it should work. ---
**Author:** ![Thijxx](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thijxx/32/256934_2.png) [@Thijxx](https://forums.plex.tv/u/Thijxx)\ **Post date:** [October 12, 2021, 2:48pm UTC](https://forums.plex.tv/t/collections-broken-an-error-occurred-loading-items-to-play/750159/3 "2021-10-12T14:48:04Z")
Ah yes thanks, indeed it’s the collection of albums bug. I also notice that my iPhone can play the collection but all other clients I use cant. Hopefully it will be fixed, I like the idea of album collections. ---
**Author:** ![crookfam](https://avatars.discourse-cdn.com/v4/letter/c/e0b2c6/32.png) [@crookfam](https://forums.plex.tv/u/crookfam)\ **Post date:** [October 12, 2021, 11:13pm UTC](https://forums.plex.tv/t/collections-broken-an-error-occurred-loading-items-to-play/750159/4 "2021-10-12T23:13:17Z")
yeah but that doesn’t solve the issue. again i can play the collections fine from iphone, why won’t it play from the web player on windows in a browser ?? it’s a bug, please fix it !!! ---
**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\ **Post date:** [October 12, 2021, 11:21pm UTC](https://forums.plex.tv/t/collections-broken-an-error-occurred-loading-items-to-play/750159/5 "2021-10-12T23:21:15Z")
I didn’t say it was a fix, I just confirmed that it’s a known issue. And I don’t work for Plex, I’m just another user. ---
**Author:** ![Jakerfv](https://avatars.discourse-cdn.com/v4/letter/j/b2d939/32.png) [@Jakerfv](https://forums.plex.tv/u/Jakerfv)\ **Post date:** [October 13, 2021, 6:09pm UTC](https://forums.plex.tv/t/collections-broken-an-error-occurred-loading-items-to-play/750159/6 "2021-10-13T18:09:44Z")
Yeah I have the same issue with the browser (chrome). I also notice issues when downloading collections for offline playback on the android app. I’ll see a list of empty, blank albums in my collection on android (Downloads & Sync when I’m offline, using the Downloads version) that I didn’t even download in the first place. Items I download from my collection list don’t show up under “collections” I have to use that list that shows all your offline downloads to access them conveniently. ---
**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\ **Post date:** [October 13, 2021, 6:21pm UTC](https://forums.plex.tv/t/collections-broken-an-error-occurred-loading-items-to-play/750159/7 "2021-10-13T18:21:38Z")
That sounds like a different problem, and should probably be in its own thread. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 11, 2022, 6:21pm UTC](https://forums.plex.tv/t/collections-broken-an-error-occurred-loading-items-to-play/750159/8 "2022-01-11T18:21:47Z")
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