# Confirmation email

**URL:** https://forums.plex.tv/t/confirmation-email/811767
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [September 21, 2022, 6:04pm UTC](https://forums.plex.tv/t/confirmation-email/811767 "2022-09-21T18:04:16Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![rb180](https://avatars.discourse-cdn.com/v4/letter/r/48db29/32.png) [@rb180](https://forums.plex.tv/u/rb180)
#### Post date: [September 21, 2022, 6:04pm UTC](https://forums.plex.tv/t/confirmation-email/811767/1 "2022-09-21T18:04:16Z")

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Server Version#: 1.28.2.6151  
Player Version#: 4.87.2  
Hello, I set up a Plex server with a new account on a Windows server 2019. Everything is working fine, but unfortunately I haven’t received a confirmation email. I’ve checked the email address several times and have now pressed the “SEND CONFIRMATION EMAIL” button at least ten times. But unfortunately nothing arrives. What can be the reason?

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### Author: ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)
#### Post date: [September 21, 2022, 11:02pm UTC](https://forums.plex.tv/t/confirmation-email/811767/2 "2022-09-21T23:02:25Z")

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Please DM me the user name, email address and name of the server

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [December 20, 2022, 11:02pm UTC](https://forums.plex.tv/t/confirmation-email/811767/3 "2022-12-20T23:02:32Z")

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